Caution | Covid-19

The Municipal Emergency Plan remains activated to respond to the COVID-19 pandemic. Wear a mask and get vaccinated.

COVID-19 Information Get vaccinated

Taxi, limousines, ridesharing

We license and regulate the vehicle-for-hire industry, including taxis, limousines and ridesharing companies. That means making sure drivers have the right security checks, qualifications and insurance, and their vehicles have undergone mechanical inspections, so you can have a safe ride.

Sign up for regular industry email communications.

Taking a ridesharing, taxi or limousine service? Learn how you can stay safe.

 

Livery Transport Bylaw review

The City is reviewing the Livery Transport Bylaw to make sure the regulations are still supporting customers and industry participants.

Ta​xi & limousine services​​​​​​

Ridesharing Companies​​​​​​​​​​​​​​​

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Response to COVID-19

We are working with the livery industry to prevent the spread of COVID-19 , while maintaining an essential service for Calgarians who need it. Taxi and ridesharing companies are being proactive in reducing risk to customers and drivers by implementing proper physical distancing. We continue to monitor industry practices and will implement additional safety standards if necessary.

If you have a complaint or concern, call 311 and we will investigate immediately.

Livery Transport Advisory Committee​​​​​​​

As the result of a Council Committee decision on December 6, 2017 the Livery Transport Advisory Committee (LTAC) has been disbanded. As of January 1, 2018 Administration has assumed direct responsibility for livery industry stakeholder consultation, the role formerly fulfilled by LTAC. The 2017 agendas and minutes for LTAC and its subcommittees are still available.

Contact Livery Transport Services

For questions and information related to taxi, limousine, and ridesharing licences, visit our contact page.

If you have feedback related to taxis, limousines or ridesharing, please contact us through 311:

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