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Business Improvement Areas

A Business Improvement Area (BIA) is a group of businesses in an area that works together on local improvements.

BIA Roles

  • Enhance the economic development of an area through promotion and marketing.
  • Improve the physical environment of public spaces in commercial areas.
  • Develop, improve and maintain public parking.
  • Work collaboratively with The City in delivery of municipal services in their zones.
  • Advocate for policies and practices that support economic vitality in their zones.

BIA Investments

  • Calgary's 15 BIA's made an initial streetscape improvement investment through a local improvement bylaw.
  • After the initial capital investment, BIA's invest annually in promotion, special events, street maintenance and improvements.​

Environmental & social value

  • BIAs play a lead role in area revitalization and work with their communities on public safety and crime prevention efforts.
  • Helped create some of Calgary's best known and most loved neighbourhoods.
  • People living in and visiting Calgary identify with and value these areas as special and unique - each BIA gives Calgary a distinctive, appealing character.
  • BIAs offer an international array of exotic and unusual shops, food stores, restaurants, and coffee shops.
  • BIAs collaborate with The City regarding operational issues in the community (parks, land use, urban design, redevelopment, physical improvements, public safety, maintenance, traffic, parking, etc.).
  • BIAs provide input on policies to support economic health.

Economic value of businesses in Calgary’s BIAs

  • With over 6,000 businesses represented, businesses in BIAs comprise about 20 per cent of all Calgary businesses.
  • Businesses in BIAs account for over $670 million in assessed property and business value.
  • Businesses in BIAs account for 220+ city blocks of businesses.

Other tools and resources

Additional information

To learn more about BIAs, please contact 311.

Maintenance requests

Periodically maintenance may be required in the BIA. BIAs can make maintenance requests through a 311 service request.

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