How to book an inspection
How to book an inspection
Inspections occur Monday to Friday from 8 a.m. to 4 p.m. The City continues to do our best to accommodate booking requests, however some dates may be unavailable due to inspection capacity. Inspections can continue to be booked up to 10 business days in advance.
How to book an inspection
Step 1
Step 1
Access the booking website
- Visit inspections.calgary.ca.
- Log in using your myID or VISTA credentials. If you don’t have a myID account:
- Click on the Sign Up option.
- Follow the guidelines provided in the instructional video for creating your myID.
VISTA accounts are for contractors with a registered business licence. Learn more about or apply for a VISTA account at vista.calgary.ca.
Step 2
Step 2
Select your inspection type
- Select Manage Inspections
- Choose the type of inspection you require from the available options, including:
- Commercial/Multi-Family Building and Development Completion Permits (CMF)
- Single Construction Permits (SCP)
- Residential Improvement Projects (RIP)
- Development Completion Permit Inspections
- Electrical, Plumbing and Gas, HVAC inspections
- Security Inspections (created for incomplete items when DCP has been issued)
Find the permit you want to book the inspection for and press book.
Step 3
Step 3
Provide details
- Choose date and then fill in necessary information.
- Fill in the necessary information related to your inspection request.
Step 4
Step 4
- Review the details of your inspection request to ensure accuracy.
- Click on the Book Inspection button to finalize your request.
Step 5
Step 5
Receiving confirmation
Upon successful booking, you’ll receive a confirmation email with the details of your scheduled inspection.
Step 6
Step 6
Update Booking Schedule (if required)
Reschedule, edit or cancel your booking.
Additional tips
- Ensure all required information is provided accurately to avoid delays or rescheduling.
- If you experience any technical issues while trying to book or manage your inspection, please contact our customer support team for assistance at 403-268-5311.
Book and manage your inspections online with your myID or VISTA account using the Inspections Booking System. You can find your permit using your Job Access Code (JAC).
If you don’t already have a myID account, please sign up for one at calgary.ca/myid.
What is a Job Access Code (JAC)?
Your Job Access Code (JAC) allows you to access information about your permit application. You can use this number to check the status of an application and book inspections. Applicants can find their JAC after submitting a permit as part of the permit confirmation email. As the JAC is confidential, homeowners or consultants looking for a JAC should contact the permit applicant to request the JAC.
How to book your inspection with a Job Access Code?
Step 1
Step 1
Visit Building Safety & Inspection Services website.
Step 2
Step 2
Create or sign into myID account to access city services.
Step 3
Step 3
Search for your permit using your Job Access Code. The permit must be issued before you can book your inspection.
Step 4
Step 4
Use the calendar to select the day you would like the inspection. Indicate what the site access is, description and location of the work and if there will be any pets on site. This helps our Inspectors prepare for the inspection.
Once you’ve clicked “book inspection” an email confirmation will be sent to the email address on file. Please ensure that an individual over the age of 18 is present for the inspection.
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Inspection timelines and process notice
To ensure your inspection is scheduled for the next business day, please book it before 2 p.m on the previous day.
Please note the following when booking inspections:
- Building and Trade inspections are conducted between 8 a.m and 4 p.m.
- Development inspections are conducted between 7:30 a.m and 3:15 p.m.