How to book an inspection

How to book an inspection

Find out more information on how to prepare for and book your inspections.

How to book an inspection

Inspections occur Monday to Friday from 8 a.m. to 4 p.m. The City continues to do our best to accommodate booking requests, however some dates may be unavailable due to inspection capacity. Inspections can continue to be booked up to 10 business days in advance.

You will receive a confirmation e-mail by the morning of your inspection, with an anticipated inspection window (8 a.m. to noon or noon to 4 p.m.). If you have not received an email by 8:30 a.m. on inspection day, please call 403-268-5311 and follow the prompts to connect with the Inspections Call Centre.

Book and manage your inspections online with your myID or VISTA account using the Inspections Booking System. You can find your permit using your Job Access Code (JAC).

If you don’t already have a myID account, please sign up for one at calgary.ca/myid.

What is a Job Access Code (JAC)?

Your Job Access Code (JAC) allows you to access information about your permit application. You can use this number to check the status of an application and book inspections. Applicants can find their JAC after submitting a permit as part of the permit confirmation email. As the JAC is confidential, homeowners or consultants looking for a JAC should contact the permit applicant to request the JAC.

How to book your inspection with a Job Access Code?

Step 1

Visit Building Safety & Inspection Services website.

Step 2

Create or sign into myID account to access city services.

Step 3

Search for your permit using your Job Access Code. The permit must be issued before you can book your inspection.

Step 4

Use the calendar to select the day you would like the inspection. Indicate what the site access is, description and location of the work and if there will be any pets on site. This helps our Inspectors prepare for the inspection.

Once you’ve clicked “book inspection” an email confirmation will be sent to the email address on filePlease ensure that an individual over the age of 18 is present for the inspection.


This information has no legal status and cannot be used as an official interpretation of the various bylaws, codes and regulations currently in effect. The City of Calgary accepts no responsibility to persons relying solely on this information. Web pages are updated periodically. ​

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