Caution | Outdoor water restrictions in effect

Stage 4 Outdoor Water Restrictions are in effect. We are also asking businesses and residents to reduce indoor water use by 25%.

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Critical water main repair

Updated September 15, 2024 at 2:10 p.m.

Bearspaw South Feeder Main repair

In early August, we determined that several further urgent repairs along the Bearspaw South Feeder Main would be required.

These began on August 26 and are expected to run until the end of September. While the repairs are underway, our water supply is limited.

We are asking Calgarians to take steps to save water so that we have enough for essential uses.

What you need to know:

Latest updates: September 15, 2024

The final stages of construction continue to proceed well.  

  • We have removed construction detours and 16th Avenue has been re-opened to vehicle traffic. However, there will be localized lane closures to accommodate bringing the feeder main back into service.
  • Beginning September 15, crews will be moving to daytime shifts along 33 Ave. N.W. to eliminate overnight noise from this work for residents.
  • We anticipate reopening 33 Avenue N.W. east of 83 Street on Tuesday and west of 83 Street this week.

It is anticipated that water restrictions will be lifted over the weekend of September 21 – 22.

  • These timelines could change due to weather or if extra time is needed to ensure our water quality meets or exceeds all quality standards. 

Yesterday’s demand was 471 million litres, down from the previous day. 

  • We have one more week to keep up our water reduction efforts before we have normal water service again.
  • Thank you to all Calgary residents, businesses, and those in surrounding communities who continue to reduce your water use so we can safely return the Bearspaw South Feedermain to service and life water restrictions next weekend.

Enforcement

We continue to investigate reports of outdoor water misuse, and are issuing tickets at residential, multi-family, and commercial properties. 

Calgarians who are seeing outdoor water misuse can continue to provide information related to these instances through the Calgary 311 app or Calgary.ca/311. Our bylaw officers are actively following up.

Calgary.ca/311

Top three ways to help save water

During the repairs, no outdoor water use is allowed. We're also asking Calgarians to focus on taking the following three actions that we know make the biggest difference to household water consumption.

Reduce toilet flushing. Flush only when needed. 

Reduce toilet flushing. Only flush when needed. 

Keep showers to 3 mins or less

Keep showers to three minutes or less.

Do laundry with full loads only

Only run the washing machine and dishwasher with full loads.

Daily water demand

The daily water demand numbers shown below include the water used by all Calgary residents and businesses along with our regional customers (the City of Airdrie, the City of Chestermere, Tsuut’ina Nation and the Town of Strathmore).

Glenmore water treatment plant

Traffic impacts

Throughout the repair period, some road closures will be necessary as we complete repairs to the Bearspaw South Feeder Main.

For more information on current road closures, visit calgary.ca/trafficinfo

33 Ave construction information

Below is the information being shared with residents and community members:

We will provide construction updates directly to impacted residents and businesses as they are available.

Sign up to receive updates

Additional information

Flushing mains after repairs is essential

As part of federally and provincially legislated water quality requirements, The City is required to maintain water quality after completing repairs. 

  • Flushing ensures high-quality drinking water and protects our water distribution system.
  • Flushing must occur after a water main is repaired so that any sediment and contaminants that may have entered the pipes are removed.

For safety reasons residents should keep a respectful distance from workers and allow them to focus on their work.

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