Digital Equity

Digital Equity

Since the COVID-19 pandemic started in 2020, more learning, supports and services are going digital. This has increased the digital divide within communities across the nation as many people still do not have the technology access, tools, or skills they need to work, study or connect online.

What The City is doing


The more Calgarians are connected, the stronger the social and economic fabric of our community will be. Recognizing this and building on our Smart Cities and Resiliency work, The City of Calgary began work on a Digital Equity Strategy in spring 2021 to explore and road map how best to reduce the digital divide. 

Digital Equity Strategy timeline


Starting where we are


To truly understand our community’s unique needs and develop solutions that will work for Calgarians, we will talk to service and advocacy groups both internally and externally to understand what systems and supports are currently in place for Calgarians. We’ll gather information on our city with a focus on:

  • what services or supports may be missing
  • where opportunities for improvement lay
  • what is working well

Let’s bridge the digital divide together


With information in hand, we will work with support agencies and an advisory panel to determine next steps and build a roadmap forward to help make Calgary a more equitable place to live, work, play, and grow.

If you have any stories you would like to share on how you, your clients or your group have been affected by the move to a more digital environment, please reach out to Erin Ruttan, Project Manager, Information Technology or Robert Wiles, Issues Strategist, Calgary Neighbourhoods.

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