Digital Trust for Places & Routines (DTPR) Pilot

Digital Trust for Places & Routines (DTPR) Pilot

The City uses digital technology to help deliver services in the community. Calgarians have the right to know how this technology is used and to share their feedback.

This is why we started a pilot project to explore a new way of helping Calgarians learn about the types of digital technology used in public spaces, what it is used for, and why. We are testing the Digital Trust for Places & Routines (DTPR) standard.

We want to learn how sharing clear and easy-to-understand information through DTPR can help build trust in the technology The City uses in the community.

Questions?

Connect with Information Technology’s Smart Cities team to learn more about the pilot.

How it works

Information about technology in public spaces is shared through signs and a website that follow the DTPR standard. People can learn about the different technologies by reading the signs placed where the technology is being used.

The signs include key details, such as the type of technology and what it is used for. Each sign also has a QR code that links to a webpage. On the webpage, people can find more information about the technology and send in any feedback or questions.

Example of webpage on mobile device.

Example of signage displayed in public spaces.

What is DTPR and why are we testing it?

DTPR is a well-known global standard that gives a clear and organized way to describe digital technologies. It works like a nutrition label for things like data, sensors, and artificial intelligence.

DTPR helps share important information about technology projects, including what the technology is for, what kind is being used, and how data is collected, used, and stored.

Benefits of the DTPR standard:

  • It creates a common language for technology

    DTPR explains technology in simple and general terms so everyone can understand how systems work, no matter the brand or type.

  • People can learn more about technology

    Being open and clear encourages people to be curious, ask questions, and talk about how technology can help them.

  • Calgarians can become more involved

    When Calgarians understand technology better, they are more prepared to take part in community discussions about how it is used.

  • It strengthens The City’s privacy and data practices

    DTPR follows new rules and standards, helping The City create clear ways to manage data responsibly.

About the pilot

The Smart Cities team in Information Technology is working with Helpful Places on the DTPR pilot project.

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In summer 2025, we did internal testing with City employees and gathered feedback on the signs and icons used.

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Starting in October 2025, signs will be placed in selected areas along Calgary’s Riverwalk. These locations do not currently use technology, but The City is thinking about using it there in the future. Each sign will include a QR code that links to a webpage with more information about how the technology could work. One example is the possible use of people-counting technology.

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We are collecting feedback from Calgarians to help us understand how useful DTPR is in explaining City technologies and allowing people to share their thoughts.

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The next part of the pilot will place signs in a public location where a new technology is being tested. We will gather similar feedback during this phase.

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