Managing our workforce to ensure service value for Calgarians

Managing our workforce

Managing our workforce to ensure service value for Calgarians

The City has been responsive to Council's direction to balance our budget and employee headcount to ensure Calgarians continue to receive excellent service value. As of Sept. 30, 2024, the number of people per capita who work at The City (full-time employees and temporary staff) is fewer than we had ten years ago.

In recent years, The City has worked hard to ensure affordability to support
Calgarians through a time where inflation has been high, by finding saving and
improving services. Calgary has one of the lowest property tax increases at 1.77
per cent average over the last five years than most major cities in Canada. In addition, City tax-supported operating expenditures remain below population plus inflation growth, an indicator that The City continues to live within its means. 

The City’s headcount as of Sept. 30, 2024, has increased by 6.5 per cent since 2023. Growth in 2024 came from the Calgary Fire Department, Calgary Transit, and
Emergency Management and Community Safety in response to Calgarian priorities
in Transit, public safety and emergency response.

Graph description

A line graph showing the growth percentage of City employees' and the population of Calgary. The data points are: 

Year Population Growth Headcount Growth    
2010 0.0% 0.0%    
2011 1.8% 2.2%    
2012 4.5% 2.7%    
2013 7.9% 5.4%    
2014 11.5% 7.6%    
2015 14.9% 11.5%    
2016 15.3% 13.5%    
2017 16.3% 9.4%    
2018 18.3% 9.5%    
2019 20.0% 10.3%    
2020 22.0% 2.8%    
2021 23.3% 4.1%    
2022 25.8% 11.3%    
2023 32.8% 23.5%    
2024* 39.2% 30.0%    

Calgary's growing population and service delivery

Over the last 10 years, Calgary’s population has grown nearly 25 per cent. We are
one of Canada’s fastest-growing cities. Over the last two years, our population has grown by over 140,000 people. That’s like moving the entire population of Kelowna to
Calgary.

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