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Residential inspections

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Inspections

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ePermit

ePermit contractors can book on ePermit

Go to ePermit

This information is for homeowners and contractors requiring a City inspection for a new home or an improvement to an existing home. Residential inspections include low density single detached, semi-detached, and duplex homes. City inspections are intended to ensure safety and compliance with all relevant bylaws and safety codes.

City inspections are different from third-party home inspections. We ensure the minimum safety standards of construction and installation are met. For information regarding third-party home inspections, visit buying and selling your home.

Inspection bookings and outcomes


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Homeowners book an inspection

Inspections occur Monday to Friday from 8 a.m. to 4 p.m. You can book anytime. For next day inspections, please book before 2 p.m. the previous business day (e.g. book by 2 p.m. on Friday for a Monday inspection).

Book an inspection online

Book through 311

Book your inspection using any of the services below. You can book inspections for building permits, electrical permits, plumbing and gas permits, heating and ventilation permits, and new home permits.

​​​​​​​​​​Book online​​

Inspections booked through 311 will be confirmed via email on the morning of the inspection, if you provided an email address. This confirmation will indicate if your inspection will be in the morning or afternoon. Please note this does not apply to new home inspections. If you have not received an email by 8:30 a.m. on inspection day please call 311.

Contractors book an inspection

Inspections occur Monday to Friday from 8 a.m. to 4 p.m. You can book anytime. For next day inspections, please book before 2 p.m. the previous business day (e.g. book by 2 p.m. on Friday for a Monday inspection).

ePermit

Login to ePermit at calgary.ca/vista, or use our mobile friendly site inspections.calgary.ca.

  • Book, reschedule and cancel
  • Receive instant scheduling confirmation
  • View inspections required for each project phase
  • View inspection results and reports online
  • View inspection status

Vista

Login to Vista with a user ID or Job Access Code (JAC)

  • Book phase inspections only
  • No rescheduling or cancellation ability
  • View inspection status

311

If you don’t use ePermit or VISTA, all residential improvement building permits, electrical, plumbing, gas, heating, ventilation, and new home permit inspections can be booked through 311:

Inspections booked through 311 will be confirmed via email on the morning of the inspection, if you provided an email address. This confirmation will indicate if your inspection will be in the morning or afternoon. Please note this does not apply to new home inspections. If you have not received an email by 8:30 a.m. on inspection day please call 311.

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ePermit inspections may be cancelled online via ePermit Inspections.

Inspections may be cancelled by contacting 311 no later than 8:30 a.m. on the day of the inspection. Inspections cancelled after this deadline may be subject to a re​-inspection fee.​​​ Safety codes officers cannot cancel an inspection.

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There are different inspection types​. Review the requirements for your project.

A City of Calgary Safety codes officer or development inspector will complete a review and note all deficiencies. An inspection may have one of the following outcomes. For more information about the coordination of multiple permits, read about permits and the review process.

Permit Services Reports are produced once all inspections are completed. The report summarizes inspection outcomes and explains the resulting permit condition(s). Permit Services Reports are available upon request to property owners and permit holders. To request a Permit Services Report log into VISTA or contact the Planning Services Centre.

​Outcomes ​Home Improvements ​New Homes
​Acceptable ​​You do not have any deficiencies that require correction at this point. Proceed to next phase if needed.

Trade permits: A City of Calgary safety codes officer will leave a sticker and/or will email the permit applicant when the inspection is complete.​
​You do not have any deficiencies that require correction at this point. Proceed to next phase.​ 

The City of Calgary safety codes officer or development inspector will leave a sticker and/or will email the permit applicant.
​​
​Acceptable with conditions ​Minor deficiencies have been found, but don't require a re-inspection. It is the owner's responsibility to correct these deficiencies. Proceed to next phase with conditions to be corrected before next inspection. ​Minor deficiencies have been found, but don't require a re-inspection. It is the owner's responsibility to correct these deficiencies. Proceed to next phase with conditions to be corrected before next inspection.​
​Not acceptable ​Multiple items need correction. A re-inspection or accepted VOC is necessary before proceeding.

Trade permits: A City of Calgary safety codes officer will leave a red sticker and/or will phone and/or will email the permit applicant when the inspection is complete.

​Multiple items need correction. A re-inspection or accepted VOC is necessary before proceeding.
Verification of compliance (VOC) ​Deficiencies have been found. A re-inspection is not required if the deficiencies are corrected and the VOC letter is signed by the property owner, property owner representative, or contractor, and accept​ed​ by The City.

Please see your verification of compliance (VOC) form for submission options.
​Deficiencies have been found. A re-inspection is not required if the deficiencies are corrected and the VOC letter is signed by the property owner, property owner representative, or contractor, and accepted​ by The City.

Please see your verification of compliance (VOC) form for submission options.
​Not required ​A site inspection will not be done. Proceed to the next phase of construction.​

Trade permit: Homeowner would be notified by phone if an inspection was requested, but not required.


​​A site inspection will not be done. Proceed to the next phase of construction.
​Cancelled by contractor ​Inspection was cancelled prior to 8 a.m. the day of the scheduled inspection. ​​Inspection was cancelled prior to 8 a.m. the day of the scheduled inspection.​
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If you have received an expiry letter and are not ready for an inspection before the expiry date, review extension and reinstatement information at manage your permit application​.

Inspection types


Please ensure all applicable requirements are met prior to the inspection. Please note that the inspection process is dynamic and an inspection outcome depends on the construction method and site conditions at time of inspection. The information provided below is a general list of inspection requirements and is not an exhaustive list.

Please submit any pre-inspection documents that are required for your permit.

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In most cases, only a framing (rough-in) inspection is required to complete a residential improvement or renovation. Secondary suites are an exception and will always require two inspections.

Uncovered decks and balconies

Typically, only one inspection is required (framing), however the safety code officer may determine that a second inspection is necessary.

  • Complete the deck structure, hand rail and stairs.
  • Ensure there is access to the structural components under the deck such as beams, posts, and joists.

Retaining walls

Framing (rough-in) inspection requirements:

  • Complete the retaining wall.
  • Install guards.

Home renovations and basements

Framing (rough-in) inspection requirements:

  • Install and complete any structural changes.
  • Install and complete all the wall and ceiling framing.
  • Install proposed windows and exterior doors.
  • Install and complete any HVAC changes.
  • Rough-in, install and complete all plumbing and electrical components that are required under associated permits.

Additions

Framing (rough-in) inspection requirements:

  • Install and complete any structural changes.
  • Install and complete all the wall and ceiling framing.
  • Install proposed windows and exterior doors.
  • Install and complete any HVAC changes.
  • Rough-in, install and complete all plumbing and electrical components that are required under associated permits.
  • Do not install insulation, vapour barrier or drywall over any work that requires inspection prior to concealing.
​​

Garages

Typically, only one inspection is required, however the safety codes officer may determine that a second inspection is necessary.

  • The garage must be at lock-up stage, where all doors and windows are properly installed, with the building secure and the site safe.
  • Garages can be built into the side yard, close to the property line. Fire rating standards must be completed, with fire-rated materials installed. 
  • The garage inspection can occur when the project is complete, or at the framing stage when doors and windows are installed.
​​

Heating, cooling and ventilation

Framing (rough-in) inspection requirements:

  • Install and complete and structural changes.
  • Install and complete the wall and ceiling, and as well the framing for the fireplace.
  • If fire rating is required, please ensure it is in place for the inspection.
  • Install fireplace as per manufacturer’s installation instructions. Do not drywall or cover up until inspection has been completed.
  • Install and complete all the walls and ceiling, and framing.
  • Any gas lines that run to a fireplace must be done on a separate gas permit. Please be aware that gas lines must be installed by an Alberta certified journeyman gas fitter.
​​

Hot tubs, pools and ponds

Final inspection requirements:

Hot tubs:

Pools:

​​

Secondary suites

Two inspections are required.

Framing (rough-in) inspection requirements:

  • Install and complete any structural changes.
  • Install and complete all the wall and ceiling framing.
  • Install proposed windows and exterior doors.
  • Install and complete any HVAC changes.
  • Rough in, install and complete all plumbing and electrical components that are required under associated permits.
  • Have requested documentation on site.
  • Do not install insulation, vapour barrier or drywall over any work that requires inspection prior to concealing.

Final inspection requirement:

  • The construction should be completed and the suite should be ready for occupancy.
​​
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Inspections are booked by phases throughout the project. All work for each phase must be complete before that phase’s inspections can be booked. Individual disciplines cannot book inspections separately and the previous phase must have passed all inspections before the next phase inspection can be requested. If one discipline did not pass inspection, the whole phase must be called for re-inspection; however, only the aspects that were not acceptable will be inspected again.

Additional forms and documents may be required at certain inspection phases (e.g. As-Built Engineering, Concrete Verification, Form A, reclaimed water design and specs, Real Property Report, Screw Pile conformity report, Soil Bearing report and Soils Test). These documents will be listed as permit conditions and will be requested through inspection reports. Failure to provide these documents at the time of inspection will result in failed inspections and re-inspection fees may apply.

Ground work inspection (if requested)

This inspection covers all piping, backwater valves and clean-outs required prior to the basement slab being poured and occurs prior to the pre-backfill inspection.

​​

Pre-backfill phase

This phase of construction covers the foundation up to, and including, the subfloor, and prior to backfilling the excavation. This phase can be completed and an inspection can be called under the partial permit, prior to the full permit being issued.

This phase of construction includes the following inspection types:

  • Building foundation
  • Electrical underground / quick trench
  • Plumbing sanitary and storm / quick trench​
​​

Pre-board phase

All inspections must have passed in the previous phase to continue to this phase.

This phase of construction includes the following inspection types:

  • Framing
  • Gas rough-in
  • Plumbing rough-in
  • Electrical rough-in
  • HVAC rough-in
  • Development inspection (if the project has a related development permit)
  • Radiant hydronic heating (as required)
  • Basement development (as required)
  • Wood burning stove or fireplace (as required)
  • Gas fireplace (as required)

All documents required per the Grade Slip and permit conditions need to be available to the inspector. See inspection documents for more information.

Additional documents typically required at this inspection:

  • Soil Bearing Report (SBR)
  • Sulphate Resistant Concrete verification (SRC)
​​

Pre-possession phase

All inspections must be accepted from the previous phase to continue to this phase.

This phase of construction includes the following inspection types:

  • Building final
  • Gas final
  • Plumbing final
  • Electrical final
  • HVAC final
  • Development inspection final (if the project has a related development permit)
​​

Development inspections

These inspections take place to ensure the building is being built according to the approved development permit. The house is checked twice during construction, once at the pre-board phase and once at the pre-possession phase, which is when the development completion permit is finalized.

Surveys confirming the geodetics must be submitted twice during construction:

  1. Pre-board phase
    Building location and elevations match the approved development permit. Main floor geodetic elevation survey must be submitted to geodetic.review@calgary.ca
  2. Pre-possession
    Roof peak geodetic survey must be submitted to geodetic.review@calgary.ca

See inspection documents for more information.

​​
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Electrical trade permits

The following tasks must be completed before booking an inspection. Please note it is not necessary to have drywall installed for a final inspection.

The inspection outcome depends on the construction method and site conditions at inspection time. This information is not an exhaustive list but a general outline. Please contact the Technical Assistance Centre for more information.

Rough-in requirements

  • Have all wiring and interior of outlet boxes readily visible.
  • Remove vapour barrier and insulation where it’s covering any wiring. The exception is for wiring fished into walls.
  • All wiring must be supported.
  • Remove outer sheath of wiring and terminate all wiring into outlet boxes and fixtures.
  • Ensure all splices are made and all grounding is complete in outlet boxes and fixtures.
  • Do not secure devices (plugs, switches) to outlet boxes. Leave all wiring and terminations visible.
  • Cables may be terminated into the panelboard, but wires should not be on breakers.
  • Never energize exposed wiring.
  • Rough and underground inspections should be combined.
  • Expose the trench on at least one end to confirm depth.
  • Access must be provided to all areas where electrical work has been completed.
  • For secondary suites, use the secondary suite electrical load calculation sheet to ensure your current electrical service is adequate. When complete, please email the form to us. If the main electrical service must be increased from 60 amps, 100 amps, or 200 - amp service, please have your Contractor contact ENMAX.

Final requirements

  • Do not have any exposed live wiring.
  • Install all devices, receptacles and light fixtures.
  • Any open outlet boxes or unfinished wiring must be properly secured and installed in a junction box with an approved splice cap and a junction box cover.
  • Install, terminate and energize all breakers, if safe to do so.
  • Complete the panelboard breaker directory, all breakers must be labeled correctly.
  • Access must be provided to all areas where electrical work has been completed.

For more information, review the Homeowner electrical wiring guide​.

Plumbing trade permits

What you need to complete before you call for each plumbing inspection:

Rough-in inspection

  • Install and complete all plumbing drainage and venting.
  • Install and connect water lines to the rest of the water distribution system.
  • Properly support all drains, vents, and water lines.
  • Install the bathtub/shower valve.

Final inspection

  • Install and ensure all fixtures and equipment are ready for use.
  • Ensure the bathtub and shower water temperature does not exceed 49 degrees Celsius.
  • Seal all piping designed for future fixtures with an approved plug or cap.
  • Provide a shut off valve for all toilets.

HVAC/Mechanical trade permits

Following an inspection, The City’s safety codes officer (SCO) may identify corrective action to comply with the Alberta Building Code. In place of a re-inspection, the SCO may provide an option to submit a verification of compliance (VOC).

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The development completion permit (DCP) is a document issued by The City. It's issued after our inspection confirms that a development complies with the corresponding development permit, and is in line with the permit's previously approved plans and conditions. Please note the criteria for a development completion permit is different from that of a building occupancy.

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Once you've received your demolition permit, you must provide secure site fencing​ and place your construction contact information sign on the fence.

Before demolition, the building must be inspected by a professional asbestos removal company. The applicant must either obtain confirmation that there is no asbestos or have the asbestos professionally removed. Visit the government of Alberta’s website for information about Occupational Health and Safety.

After the demolition or move is complete, call 311 to book a post-demolition inspection.

Existing construction


Building permit

All work requires a permit. If you don't obtain a proper permit and work has been completed; obtain the proper permit and call for an inspection. The building permit application can be submitted by the homeowner. The applicant must follow the same requirements as an application for new work. This process may require any work concealed by drywall to be exposed for inspection.

Trade permit

Contractor trade permits like electrical, plumbing, gas, or mechanical, must be obtained by a contractor if the work has been concealed. A homeowner trade permit cannot be issued for work that has been done without necessary trade permits. To have the inspection completed, the owner must hire a licensed trade contractor. The contractor will have to obtain the permit and check that the work complies with applicable codes. However, the homeowner is responsible for any previously concealed work.

Visit calgary.ca/homeimprovement for information about your project.

Safety concerns & complaints


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The City's inspections team ensures that development aligns with necessary approvals, including the Land Use Bylaw, the Municipal Government Act, and any other applicable legislation. We rely heavily on education and awareness to encourage compliance. When necessary, however, we may issue stop work orders, violation tickets, and/or take other legal action.

To make a complaint regarding Land Use Bylaw infractions, please contact the Planning Services Centre at 403-268-5311 or chat with us.

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Construction sites

Safety is our number one priority. As a member of the Coordinated Safety Response Team, we collaborate with the provincial government and law enforcement to investigate and respond to potentially unsafe sites. Please visitCalgary construction and public safety for more information.

Rental units

Complaints related to building safety issues in a rental unit can be investigated by contacting 311. Before calling, please:

  • Ensure you provided written notification about your concern to the landlord.
  • Be prepared to provide us with the landlord’s telephone number.
  • Arrange access to the property for the safety codes officer.

More information for landlords and tenants is available through the provincial government and The Centre for Public and Legal Education Alberta. Learn about minimum housing and health standards.

More information is also available about filing other types of complaints with The City.

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These inspections are conducted by a safety codes officer for work which has been started without the proper permits. If infractions are found, the inspector will issue warnings or potential fines until proper permits have been obtained.

To file a complaint regarding work without a permit, please contact 311​ or download the Calgary 311 mobile app. To follow up on a notice regarding building without a permit, please contact the inspector listed on the notice document.

Inspection documents


If an inspection document is required, please submit it before requesting an inspection. If you applied through ePermit​, upload your inspection documents in ePermit.

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Examples of pre-inspection documents include:

  • Quick trench photos - provide before requesting the pre-backfill inspection on a single construction permit (new house construction). If you applied through ePermit, upload the photos. For all other applications, email the photos to PDlivelink@calgary.ca​. All photos must be in .pdf format.
  • Soil bearing report- provide before requesting the pre-board phase inspection on a single construction permit (new house construction).
  • Hydronic heating certified design - if you are installing hydronic heating, upload the certified design documents to ePermit. For permits that are not applied through ePermit, email your documents to plumbing&gas.inspection@calgary.ca prior to the inspection with the permit number. Otherwise, ensure you have a hard copy on site at the time of inspection.
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When your inspector arrives, you will need:

  • Access to approved drawings
  • Permit conditions
  • Equipment manuals

If there are structural changes, you may need an onsite engineer field review. If required, it will be listed in your permit conditions.​​​​

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The inspector may ask you to submit documents following an inspection. For example, during an inspection, the inspector will identify items that must be corrected to comply with the applicable codes and standards. In place of a re-inspection, the inspector may provide an option to submit a verification of compliance (VOC). This document lists the infractions found during the inspection. Once the deficiencies are fixed, the property owner, property owner representative, or contractor, shall sign and submit the VOC to The City.

Please see your verification of compliance (VOC) form for submission options. If submitting via ePermit, upload the signed VOC.

Why you need an inspection


Inspections are part of the approval process and are included in the permit price. Your permit is not complete until your work has passed all required inspections.

Inspectors verify that your completed work meets safety or approval standards and they can assist if you encounter problems with your project. Having permits approved and completed allows future buyers to verify that your work was inspected by The City.

Remember, any work completed on your home is ultimately the owner’s responsibility. If you’re working with a contractor, setting your expectations at the beginning of the project in a written contract is a good way to protect your investment. For more tips, visit hiring a contractor.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

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Customer support

Monday - Friday
8 a.m. - 4:15 p.m.
Chat with us
403-268-5311​
planninghelp@calgary.ca

Planning Services Centre,
3rd floor, Municipal building
800 Macleod Trail SE

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