Adult Care Services - business guide
Businesses that provide care and assistance to adults are licensed and governed by Alberta Health Services and do not require a City of Calgary licence. These include:
- Addiction Treatment Centres
- Group Homes
- Nursing Homes
- Personal Care Aides
- Residential Care
- Rehabilitation Centres
- Shelters, Assisted Living
Similar business categories:
Note: All businesses operating in Calgary are required to register their business, obtain a business identification number (BID) or Business ID, and obtain land use approval for the business location even if it does not require a licence. Certain businesses that do not need a municipal licence may still require licensing, permits or inspections from other regulatory bodies.
Land use approval
All businesses in Calgary require land use approval. Each space in a building has its own specified, approved use that cannot be changed without an approval, permit or both. Visit home-based business or commercial-based businesses for more information, or contact our Planning Services Centre to investigate land use approval for your business.
Businesses which do not require a licence do not have an associated fee to register for a Business ID.
Fees may be required for permits that are needed to meet land use approval.
Business ownership changes
A business licence or business ID is not transferable from one person to another or from one person's business premises to another.
A business operating from more than one location requires a separate business licence for each premises.
All charitable organizations must be associated with another licenced business activity. Approval must be granted by the province before applying for a municipal licence.
Businesses not eligible for a charity status:
- Alcohol beverage sales
- Tobacco retailer
All fundraising activity is governed by the charitable fundraising act. Charitable organizations that are only fundraising should contact Alberta Municipal Affairs, Housing and Consumer Affairs Division at 1-780-427-8044 or 1-877-427-4088.
All applicants for this licence type should first consult with the province about eligibility for this designation and register their business, prior to applying for a municipal business licence. Contact Service Alberta at 1-780-427-4088 (or toll free in Alberta only at 1-877-427-4088) for more information.
How to apply
If you need help when completing your application, 8 a.m. to 4:15 p.m. Monday to Friday.
Planning Services Centre
We are experiencing higher than normal volumes and longer wait times. We appreciate your patience while our agents answer your questions and review your applications.
If you are trying to reach us, please select only one method of contact for your inquiry. Multiple inquiry services at the same time can increase volumes and wait times. For applications, we encourage the use of our online system as the timelines for drop-off and online submissions are the same.
Monday - Friday*
8 a.m. - 4:15p.m. (Mountain Time Zone)
*closed on statutory holidays
COVID-19 changes to services