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City commercial waste collection - maintenance tips

As part of using City of Calgary commercial waste collection services​, we will maintain City containers to ensure they are in serviceable condition. If you find that your container is damaged please contact 311.

Cleanliness of the container is the responsibility of the customer. The City provides commercial customers with one complimentary bin cleaning a year.

To help minimize​ odours and keep your bins tidy, we recommend the following:


  • Put material into tied garbage bags before putting into your dumpster or cart.
  • For carts, use large plastic bags to line the container to save on multiple bags.


  • Put all recyclables loose in your recycling bin, except for bagged shredded paper and bundled plastic bags.
  • Properly rinse out your containers before recycling.

Food and yard waste

  • Use compostable bags for all food waste as the material tends to be wet and can cause odours.
  • For wet yard waste such as grass clippings, use paper yard waste bags to prevent material from sticking to bin.
  • Dry yard waste can be put in loose in your bin or put in paper yard waste bags.
  • Keep the lids closed on your green bin(s). Put up a sign near the bin reminding users to close the lid after use.
  • For carts, use full cart liners such as paper yard waste bags or compostable bags. The City does not provide cart liners at this time.

Please check with your janitorial service for options or you can purchase at your local big box and hardware stores or online.

  • Please note that kitchen pails are not provided by The City. You can purchase kitchen pails at any big box or hardware retailer.

If you have more questions about bin cleaning and servicing, please contact 311.​​​​

Commercial Collection Service Request​​


We do regular research with businesses to better understand the outlook and viewpoint of the business community. If you are a business owner, leader or manager, join our online business research panel, Business Perspectives.