Caution Updated:

  • New! The Calgary Police Service is asking for the public's help in locating a missing child, Parker, 11. Anyone with information about his whereabouts is asked to contact Police at 403-266-1234 Get the latest updates

Online account access

  • Receive City of Calgary corporate invoices electronically.
  • View corporate invoices online.
  • Look up payment history and account balances.
  • Pay the following corporate invoices online by credit card, VisaDebit or MastercardDebit (Interac online payment option is not available).
Corporate invoices that can be paid online by credit card, VisaDebit or MastercardDebit
Invoice # prefix (first three letters) Invoice from Business Unit
Invoice # prefix (first three letters): CDL Invoice from Business Unit: Corporate Data Licensing
Invoice # prefix (first three letters): CEM Invoice from Business Unit: Calgary Emergency Management Agency (CEMA)
Invoice # prefix (first three letters): COL Invoice from Business Unit: CITYonline
Invoice # prefix (first three letters): CPI Invoice from Business Unit: Community Planning
Invoice # prefix (first three letters): FAB Invoice from Business Unit: Fire - False Alarm
Invoice # prefix (first three letters): FIF Invoice from Business Unit: Fire - Investigations/Inspections
Invoice # prefix (first three letters): FMV Invoice from Business Unit: Fire - Recovery
Invoice # prefix (first three letters): LAC Invoice from Business Unit: Law - Claims
Invoice # prefix (first three letters): PFE Invoice from Business Unit: Partnership - Festival & Events
Invoice # prefix (first three letters): PSO Invoice from Business Unit: Calgary Police Service
Invoice # prefix (first three letters): PTT Invoice from Business Unit: Transit
Invoice # prefix (first three letters): WWR Invoice from Business Unit: Water Services - Water Meter

eBill is not available for property tax, business tax or business licences.

Eligibility

Customers are eligible for an eBill account, if their City of Calgary corporate invoice contains:

  • a customer ID that is an eight digit number beginning with "1"
    and
  • an invoice number that includes a three letter prefix followed by eight digits
    (e.g. – AAA-########)

eBill account set up

1. Create a City of Calgary myID personal or business account

myID - register for online services

Note: Non-Calgary based businesses (without a Calgary Business Licence Number or Business ID) may register for a personal account to set up a City of Calgary myID account.

2. Request an eBill account

Request the set up of an eBill account and have it connected to your myID account:

Self serve online at: Online eBill Request or call 311 or 403-268-CITY(2489) if calling from outside Calgary. 

Note: You will need your myID Username and 8-digit customer number

The eBill account set up process takes up to two business days.

Sign in to your eBill account:


Need to make a change to your eBill account or have a question about eBill?

Contact eBill or call 311 or 403-268-CITY if calling from outside Calgary.

Note: You will need your myID Username and 8-digit customer number.

Don’t have an eBill account? 
Request one today: eBill account set up