Under the Protection of Privacy Act (POPA), all public bodies in Alberta are required to establish and implement a comprehensive privacy management program (PMP), consisting of documented policies, procedures and other governance documents that guide how information is managed at The City of Calgary (The City).

The City is currently expanding our current PMP to meet these requirements. Our complete PMP, including The City’s Protection of Privacy Administration Policy and all related standards and procedures, will be posted here and available to the public by June 11, 2026.

A strong and accessible PMP will help ensure personal information is handled with care and transparency and that privacy risks are identified and managed appropriately and proactively. The City is committed to strengthening public trust and meeting our legal obligations. 

This page will continue to be updated as new resources become available. We appreciate your patience as we work toward full compliance with POPA and expand our privacy management program to support all Calgarians. 

Questions? Contact Access and Privacy at AccessandPrivacy@calgary.ca or at (403) 268-5851 (option 2).