Access to information statistics

The City of Calgary compiles and makes available semi-annual statistics about requests received under the Freedom of Information and Protection of Privacy Act (FOIP).

View statistics in graphical format:

FOIP Access to Information Statistics 2022

FOIP Access to Information Statistics 2021

FOIP Access to Information Statistics 2020

FOIP Access to Information Statistics 2019

2023

Access to information requests received by City Clerk's Access and Privacy Office
	Q1-Q2
Personal requests	119
General requests	172
TOTAL	291

Operational cost of City Clerk's Access and Privacy Office
	Q1-Q2
Cost of FOIP Program (budgeted)	$1,302,695
Fees assessed to applicant	$3,104

Access to information requests by applicant source type
	Q1-Q2
Academia	0
Business	93
General Public	152
Media	4
Officials	0
Organization/Interest Group	6
Personal	36
TOTAL	291

Number of access to information requests by department
Department	Q1-Q2
City Auditor's Office	3
City Manager's Office	5
Community Services	143
Corporate Planning & Financial Services	17
Deputy City Manager's Office	0
Greenline	2
Infrastructure Services	17
Law, Legislative Services & Security	19
Mayor's Office	1
Operational Services	31
People, Innovation & Collaboration Services	60
Planning & Development Services	10

Hours per request by department
Department	Q1-Q2
City Auditor's Office	0.5
City Manager's Office	11
Corporate Planning & Financial Services	77.75
Community Services	119
Greenline	7
Infrastructure Services	13
Law, Legislative Services & Security	129.5
Mayor's Office	9.5
Office of the Councillors	48.5
Operational Services	270.5
Planning & Development Services	83
People, Innovation & Collaboration Services	135.25

Previous years statistics

2022

Access to information requests received by City Clerk's Access and Privacy Office
	Q1-Q2	Q3-Q4
Personal requests	97	95
General requests	165	129
TOTAL	262	224

Operational cost of City Clerk's Access and Privacy Office
	Q1-Q2	Q3-Q4
Cost of FOIP Program (budgeted)	$690,069	$510,706
Fees assessed to applicants*	$6,155	$5,423

*Fees assessed to the applicant are processed into The City of Calgary general revenue account.

Access to information requests by applicant source type
	Q1-Q2	Q3-Q4
Academia	1	0
Business	66	47
Interest group	10	14
Media	12	11
Officials	0	0
Personal	87	69
Public	86	83
TOTAL	262	224

Number of access to information requests by department

Note: The change in departments reflect The City of Calgary organizational realignment effective Q3 2022.

Pre-Alignment
Department	Q1-Q2
City Auditor's Office	7
City Manager's Office	35
Community Services	114
Corporate Planning & Financial Services	86
Deputy City Manager's Office	30
Greenline	3
Infrastructure Services	36
Law, Legislative Services & Security
Mayor's Office	13
Operational Services	37
Planning & Development Services	52

Post-Alignment
Department	Q3-Q4
Auditor's Office	7
City Manager's Office	21
Community Services	109
Corporate Planning & Financial Services	35
Greenline	1
Infrastructure Services	7
Law, Legislative Services & Security	33
Office of the Mayor	11
Operationsl Services	79
People, Innovation & Collaboration Services	84
Planning & Development Services	65

Hours per access to information request by department

Pre-Alignment*
Department	Q1-Q2
Auditor's Office	1
Chief Financial Officer	102.50
City Manager's Office	54.5
Community Services	114.50
Councillors' Office	20.25
Deputy City Manager's Office	35.50
Greenline	1
Office of the Mayor	27
Planning and Development	35
Transportation	263
Utilities and Environmental Protection	32.50

Post-Alignment*
Department	Q3-Q4
Auditor's Office	6.5
City Manager's Office	12
Community Services	77
Corporate Planning & Financial Services	18.75
Greenline	0.25
Infrastructure Services	6.25
Law, Legislative Services & Security	100
Office of the Mayor	43
Operationsl Services	318.25
People, Innovation & Collaboration Services	136
Planning & Development Services	59

2021

Access to information requests received by City Clerk's Access and Privacy Office
	Q1-Q2	Q3-Q4
Personal requests	62	71
General requests	147	126
TOTAL	209	197

Number of access to information requests by department
	Q1-Q2	Q3-Q4
Auditor's Office	0	1
Chief Financial Officer	66	47
City Manager's Office	25	24
Community Services	102	60
Councillor's Ofice	14	10
Deputy City Manager's Office	18	8
Greenline	0	0
Office of the Mayor	5	5
Planning and Development	55	25
Transportation	34	28
Utilities and Environmental Protection	46	23

Operational cost of City Clerk's Access and Privacy Office
	Q1-Q2	Q3-Q4
Cost of FOIP Program (budgeted)	$454,529	$491,911
Fees assessed to applicants*	$3,051	$3,508

Hours per access to information request by department
	Q1-Q2	Q3-Q4
Auditor's Office	0	2.25
Chief Financial Officer		49.5
City Manager's Office	55	56.5
Community Services	191.75	39.5
Councillors' Office	50.25	39.75
Deputy City Manager's Office	43	31.5
Greenline	0	0
Office of the Mayor	8.75	3.75
Planning and Development	42.50	35.5
Transportation	212	172
Utilities and Environmental Protection	82	46.13

*Fees assessed to the applicant are processed into The City of Calgary general revenue account.

Access to information requests by applicant source type
	Q1-Q2	Q3-Q4
Academia	1	0
Business	58	45
Interest group	0	0
Media	0	3
Officials	0	0
Personal	62	71
Public	88	78
TOTAL	209	197

2020

Access to information requests received by City Clerk's Access and Privacy Office
	Q1-Q2	Q3-Q4
Personal requests	52	58
General requests	96	97
TOTAL	148	155

Number of access to information requests by department
	Q1-Q2	Q3-Q4
Auditor's Office	1	1
Chief Financial Officer	67	49
City Manager's Office	20	17
Community Services	58	81
Councillor's Ofice	11	6
Deputy City Manager's Office	10	14
Greenline	1	1
Office of the Mayor	6	4
Planning and Development	33	32
Transportation	16	16
Utilities and Environmental Protection	16	16

Operational cost of City Clerk's Access and Privacy Office
	Q1-Q2	Q3-Q4
Cost of FOIP Program (budgeted)	$454,529	$491,911
Fees assessed to applicants*	$3,051	$3,508

*Fees assessed to the applicant are processed into The City of Calgary general revenue account.

Hours per access to information request by department
	Q1-Q2	Q3-Q4
Auditor's Office	0.25	2.25
Chief Financial Officer	164.75	49.5
City Manager's Office	119.75	47.75
Community Services	103.25	69.75
Councillors' Office	26.25	39.25
Deputy City Manager's Office	24.25	16.75
Greenline	1	8
Office of the Mayor	8.75	13.5
Planning and Development	53.25	22
Transportation	148	133
Utilities and Environmental Protection	217.5	12.75

Access to information requests by applicant source type
	Q1-Q2	Q3-Q4
Academia	1	2
Business	35	43
Interest group	3	2
Media	11	2
Officials	0	1
Personal	52	25
Public	46	47
TOTAL	148	155

2019

Access to information requests received by City Clerk's Access and Privacy Office
	Q1-Q2	Q3-Q4
Personal requests	69	62
General requests	141	105
TOTAL	210	167

Number of access to information requests by department
	Q1-Q2	Q3-Q4
Office of the Mayor	3	6
Councillor's Ofice	14	8
Chief Financial Officer	101	61
Community Services	64	50
Deputy City Manager's Office	33	12
Law & Legislative Services	48	30
Planning and Development	38	33
Transportation	41	20
Urban Strategy	1	0
Utilities and Environmental Protection	38	22

Operational cost of City Clerk's Access and Privacy Office
	Q1-Q2	Q3-Q4
Cost of FOIP Program (budgeted)	$544,928	$563,513
Fees assessed to applicants*	$8,458	$4,140.33

*Fees assessed to the applicant are processed into The City of Calgary general revenue account.

Hours per access to information request by department
	Q1-Q2	Q3-Q4
Office of the Mayor	1	14
Councillors' Office	118.25	89.25
Chief Financial Officer	270.55	156
Community Services	96.25	99.75
Deputy City Manager's Office	55.5	35
Law & Legislative Services	122.25	73
Planning & Development	100.5	39.75
Urban Strategy	1.5	0
Utilities and Environmental Protection	79.25	33.25

Access to information requests by applicant source type
	Q1-Q2	Q3-Q4
Academia	1	2
Business	35	43
Interest group	3	2
Media	11	2
Officials	0	1
Personal	52	25
Public	46	47
TOTAL	148	155

2018

Access to information requests received by City Clerk's Access and Privacy Office
	Q1-Q2	Q3-Q4
Personal requests	49	50
General requests	167	152
TOTAL	216	202

Number of access to information requests by department
	Q1-Q2	Q3-Q4
Chief Financial Officer	68	61
Community Services	78	50
Deputy City Manager's Office	36	12
Law & Legislative Services	58	30
Planning and Development	42	33
Transportation	37	20
Urban Strategy	7	0
Utilities and Environmental Protection	28	22

Operational cost of City Clerk's Access and Privacy Office
	Q1-Q2	Q3-Q4
Cost of FOIP Program (budgeted)	$506,447	$504,807
Fees assessed to applicants*	$3,050	$4,044

*Fees assessed to the applicant are processed into The City of Calgary general revenue account.

Hours per access to information request by department
	Q1-Q2	Q3-Q4
Chief Financial Officer	431	537
Community Services	471	229
Deputy City Manager's Office	266	141
Law & Legislative Services	270	315
Planning and Development	144	184
Transportation	300	250
Urban Strategy	0	16
Utilities and Environmental Protection	263	153

Access to information requests by applicant source type
	Q1-Q2	Q3-Q4
Academia	1	5
Business	62	65
Interest group	9	8
Media	17	14
Officials	0	1
Personal	49	50
Public	78	59
TOTAL	216	202

2017

Access to information requests received by City Clerk's Access and Privacy Office
	Q1-Q2	Q3-Q4
Personal requests	66	62
General requests	122	124
TOTAL	188	186

Number of access to information requests by department
	Q1-Q2	Q3-Q4
Chief Financial Officer	39	49
Community Services	53	87
Deputy City Manager's Office	15	16
Law & Legislative Services	48	46
Planning & Development	34	44
Transportation	37	20
Urban Strategy	27	11
Utilities and Environmental Protection	17	28

Operational cost of City Clerk's Access and Privacy Office
	Q1-Q2	Q3-Q4
Cost of FOIP Program (budgeted)	$531,640	$531,614
Fees assessed to applicants*	$4,982	$3,417

*Fees assessed to the applicant are processed into The City of Calgary general revenue account.

Hours per access to information request by department
	Q1-Q2	Q3-Q4
Chief Financial Officer	208	241
Community Services	146	202
Deputy City Manager's Office	801	525
Law & Legislative Services	567	452
Planning and Development	169	165
Transportation	321	433
Utilities and Environmental Protection	328	226

Access to information requests by applicant source type
	Q1-Q2	Q3-Q4
Academia	0	0
Business	31	57
Interest group	2	8
Media	29	15
Officials	0	0
Personal	66	62
Public	60	44
TOTAL	188	186