Caution | Mandatory Outdoor Water Restrictions

Due to continued dry conditions, mandatory Stage 1 Outdoor Water Restrictions are in place until further notice.

Visit Calgary.ca/restrictions for more information.

Access to information statistics

The City of Calgary compiles and makes available semi-annual statistics about requests received under the Freedom of Information and Protection of Privacy Act (FOIP).

View statistics in graphical format:

FOIP Access to Information Statistics 2022

FOIP Access to Information Statistics 2021

FOIP Access to Information Statistics 2020

FOIP Access to Information Statistics 2019

FOIP Access to Information Statistics 2018

FOIP Access to Information Statistics 2017​

2022

Access to information requests received by City Clerk's Access and Privacy Office

Q1-Q2 Q3-Q4
Personal requests 97 95
General requests 165 129
TOTAL 262 224
Operational cost of City Clerk's Access and Privacy Office
Q1-Q2 Q3-Q4
Cost of FOIP Program (budgeted) $690,069 $510,706
Fees assessed to applicants* $6,155 $5,423

*Fees assessed to the applicant are processed into The City of Calgary general revenue account.

Access to information requests by applicant source type
Q1-Q2 Q3-Q4
Academia 1 0
Business 66 47
Interest group 10 14
Media 12 11
Officials 0 0
Personal 87 69
Public 86 83
TOTAL 262 224

Number of access to information requests by department

Note: The change in departments reflect The City of Calgary organizational realignment effective Q3 2022. 

Pre-Alignment
Department Q1-Q2
Auditor's Office 7
Chief Financial Officer 86
City Manager's Office 35
Community Services 114
Councillor's Ofice 15
Deputy City Manager's Office 30
Greenline 3
Office of the Mayor 13
Planning and Development 52
Transportation 37
Utilities and Environmental Protection 36
Post-Alignment
Department Q3-Q4
Auditor's Office 7
City Manager's Office 21
Community Services 109
Corporate Planning & Financial Services 35
Greenline 1
Infrastructure Services 7
Law, Legislative Services & Security 33
Office of the Mayor 11
Operationsl Services 79
People, Innovation & Collaboration Services 84
Planning & Development Services 65

Hours per access to information request by department

Pre-Alignment*
Department Q1-Q2
Auditor's Office 1
Chief Financial Officer 102.50
City Manager's Office 54.5
Community Services 114.50
Councillors' Office 20.25
Deputy City Manager's Office 35.50
Greenline 1
Office of the Mayor 27
Planning and Development 35
Transportation 263
Utilities and Environmental Protection 32.50
Post-Alignment*
Department Q3-Q4
Auditor's Office 6.5
City Manager's Office 12
Community Services 77
Corporate Planning & Financial Services 18.75
Greenline 0.25
Infrastructure Services 6.25
Law, Legislative Services & Security 100
Office of the Mayor 43
Operationsl Services 318.25
People, Innovation & Collaboration Services 136
Planning & Development Services 59

Previous years statistics

2021

Access to information requests received by City Clerk's Access and Privacy Office
Q1-Q2 Q3-Q4
Personal requests 62 71
General requests 147 126
TOTAL 209 197
Number of access to information requests by department
Q1-Q2 Q3-Q4
Auditor's Office 0 1
Chief Financial Officer 66 47
City Manager's Office 25 24
Community Services 102 60
Councillor's Ofice 14 10
Deputy City Manager's Office 18 8
Greenline 0 0
Office of the Mayor 5 5
Planning and Development 55 25
Transportation 34 28
Utilities and Environmental Protection 46 23
Operational cost of City Clerk's Access and Privacy Office
Q1-Q2 Q3-Q4
Cost of FOIP Program (budgeted) $454,529 $491,911
Fees assessed to applicants* $3,051 $3,508
Hours per access to information request by department
Q1-Q2 Q3-Q4
Auditor's Office 0 2.25
Chief Financial Officer 49.5
City Manager's Office 55 56.5
Community Services 191.75 39.5
Councillors' Office 50.25 39.75
Deputy City Manager's Office 43 31.5
Greenline 0 0
Office of the Mayor 8.75 3.75
Planning and Development 42.50 35.5
Transportation 212 172
Utilities and Environmental Protection 82 46.13

*Fees assessed to the applicant are processed into The City of Calgary general revenue account.

Access to information requests by applicant source type
Q1-Q2 Q3-Q4
Academia 1 0
Business 58 45
Interest group 0 0
Media 0 3
Officials 0 0
Personal 62 71
Public 88 78
TOTAL 209 197

2020

Access to information requests received by City Clerk's Access and Privacy Office
Q1-Q2 Q3-Q4
Personal requests 52 58
General requests 96 97
TOTAL 148 155
Number of access to information requests by department
Q1-Q2 Q3-Q4
Auditor's Office 1 1
Chief Financial Officer 67 49
City Manager's Office 20 17
Community Services 58 81
Councillor's Ofice 11 6
Deputy City Manager's Office 10 14
Greenline 1 1
Office of the Mayor 6 4
Planning and Development 33 32
Transportation 16 16
Utilities and Environmental Protection 16 16
Operational cost of City Clerk's Access and Privacy Office
Q1-Q2 Q3-Q4
Cost of FOIP Program (budgeted) $454,529 $491,911
Fees assessed to applicants* $3,051 $3,508

*Fees assessed to the applicant are processed into The City of Calgary general revenue account.

Hours per access to information request by department
Q1-Q2 Q3-Q4
Auditor's Office 0.25 2.25
Chief Financial Officer 164.75 49.5
City Manager's Office 119.75 47.75
Community Services 103.25 69.75
Councillors' Office 26.25 39.25
Deputy City Manager's Office 24.25 16.75
Greenline 1 8
Office of the Mayor 8.75 13.5
Planning and Development 53.25 22
Transportation 148 133
Utilities and Environmental Protection 217.5 12.75
Access to information requests by applicant source type
Q1-Q2 Q3-Q4
Academia 1 2
Business 35 43
Interest group 3 2
Media 11 2
Officials 0 1
Personal 52 25
Public 46 47
TOTAL 148 155

2019

Access to information requests received by City Clerk's Access and Privacy Office
Q1-Q2 Q3-Q4
Personal requests 69 62
General requests 141 105
TOTAL 210 167
Number of access to information requests by department
Q1-Q2 Q3-Q4
Office of the Mayor 3 6
Councillor's Ofice 14 8
Chief Financial Officer 101 61
Community Services 64 50
Deputy City Manager's Office 33 12
Law & Legislative Services 48 30
Planning and Development 38 33
Transportation 41 20
Urban Strategy 1 0
Utilities and Environmental Protection 38 22
Operational cost of City Clerk's Access and Privacy Office
Q1-Q2 Q3-Q4
Cost of FOIP Program (budgeted) ​$544,928 $563,513
Fees assessed to applicants* ​$8,458 $4,140.33

*Fees assessed to the applicant are processed into The City of Calgary general revenue account.

Hours per access to information request by department
Q1-Q2 Q3-Q4
Office of the Mayor 1 14
Councillors' Office 118.25 89.25
Chief Financial Officer 270.55 156
Community Services 96.25 99.75
Deputy City Manager's Office 55.5 35
Law & Legislative Services 122.25 73
Planning & Development 100.5 39.75
Urban Strategy 1.5 0
Utilities and Environmental Protection 79.25 33.25
Access to information requests by applicant source type
Q1-Q2 Q3-Q4
Academia 1 2
Business 35 43
Interest group 3 2
Media 11 2
Officials 0 1
Personal 52 25
Public 46 47
TOTAL 148 155

2018

Access to information requests received by City Clerk's Access and Privacy Office
Q1-Q2 Q3-Q4
Personal requests 49 50
General requests 167 152
TOTAL 216 202
Number of access to information requests by department
Q1-Q2 Q3-Q4
Chief Financial Officer 68 61
Community Services 78 50
Deputy City Manager's Office 36 12
Law & Legislative Services 58 30
Planning and Development 42 33
Transportation 37 20
Urban Strategy 7 0
Utilities and Environmental Protection 28 22
Operational cost of City Clerk's Access and Privacy Office
Q1-Q2 Q3-Q4
Cost of FOIP Program (budgeted) ​$506,447 ​$504,807
Fees assessed to applicants* ​$3,050 ​$4,044

*Fees assessed to the applicant are processed into The City of Calgary general revenue account.

Hours per access to information request by department
Q1-Q2 Q3-Q4
Chief Financial Officer 431 537
Community Services 471 229
Deputy City Manager's Office 266 141
Law & Legislative Services 270 315
Planning and Development 144 184
Transportation 300 250
Urban Strategy 0 16
Utilities and Environmental Protection 263 153
Access to information requests by applicant source type
Q1-Q2 Q3-Q4
Academia 1 5
Business 62 65
Interest group 9 8
Media 17 14
Officials 0 1
Personal 49 50
Public 78 59
TOTAL 216 202

2017

Access to information requests received by City Clerk's Access and Privacy Office
Q1-Q2 Q3-Q4
Personal requests 66 62
General requests 122 124
TOTAL 188 186
Number of access to information requests by department
Q1-Q2 Q3-Q4
Chief Financial Officer 39 49
Community Services 53 87
Deputy City Manager's Office 15 16
Law & Legislative Services 48 46
Planning & Development 34 44
Transportation 37 20
Urban Strategy 27 11
Utilities and Environmental Protection 17 28
Operational cost of City Clerk's Access and Privacy Office
Q1-Q2 Q3-Q4
Cost of FOIP Program (budgeted) ​$531,640 ​$531,614
Fees assessed to applicants* ​$4,982 ​$3,417

*Fees assessed to the applicant are processed into The City of Calgary general revenue account.

Hours per access to information request by department
Q1-Q2 Q3-Q4
Chief Financial Officer 208 241
Community Services 146 202
Deputy City Manager's Office 801 525
Law & Legislative Services 567 452
Planning and Development 169 165
Transportation 321 433
Utilities and Environmental Protection 328 226
Access to information requests by applicant source type
Q1-Q2 Q3-Q4
Academia 0 0
Business 31 57
Interest group 2 8
Media 29 15
Officials 0 0
Personal 66 62
Public 60 44
TOTAL 188 186
​​​​​​​​​​​​​​​​​​​​​​​​​​
undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null