Privacy complaints

The City of Calgary (The City) is committed to protecting your personal information. The City and its employees are responsible for making reasonable security arrangements to protect your personal information against risks such as unauthorized access, collection, use, disclosure, or destruction.

What to do if you believe a privacy incident occurred

If you believe The City has improperly collected, used, or disclosed your personal information, you can submit a Privacy Complaint Report:

Download privacy incident report form

When completing the form, please include all relevant details and any supporting evidence.

Submit the completed form by email or by mail:

Email: AccessandPrivacy@calgary.ca

Mail: 
Access and Privacy Coordinator
The City of Calgary #8007F
PO Box 2100 Station M
Calgary, Alberta T2P 2M5

If you are not satisfied with the way The City has responded to your privacy incident complaint, you can report the suspected privacy incident directly to the OIPC.

Please note that the OIPC will not investigate a privacy complaint until The City has been given the opportunity to respond. For more information about reporting directly to the OIPC, please visit their website. 

Contact us

Have questions or need help?

E-mail:             AccessandPrivacy@calgary.ca
Phone:             (403) 268-5861, option 2

Hours: Monday to Friday, 8:30 a.m. –  4:00 p.m. (excluding statutory holidays).

undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null