Fair Entry - Programs and services for low income Calgarians
Our Fair Entry program lets you apply for multiple programs and services with one application. Your eligibility is based on your income.
What subsidy programs are included?
As soon as you are approved through Fair Entry, Calgary Transit-Low Income Youth and Adult Monthly Pass can be purchased online or in-person at one of the listed locations.
As soon as you are approved through Fair Entry, Calgary Transit Low-Income Seniors Yearly Pass can be purchased online or in-person at one of the listed locations.
After you are approved through Fair Entry, you can apply for a Recreation Fee Assistance card at our Village Square location. If you already have a card and it has been renewed, you can call 311 to have your sticker mailed to you. Due to high call volumes please do not call for a refund.
The No Cost Spay/Neuter program has been suspended in order to help stop the spread of COVID-19. All previously scheduled appointments for this program are now canceled, and indefinitely postponed. If you have any questions please contact 311.
The Seniors Services Home Maintenance (SSHM) program provides home maintenance support to seniors (65 years and older) living in lower income households. SSHM has a range of service providers that deliver snow removal, grass cutting and light housekeeping services for its clients. Eligibility for the SSHM program requires additional screening before services are provided. Someone from the program will contact you within 30 business days.
After applying to the Property Tax Assistance Program, within six weeks you will receive a letter confirming your rebate and outlining how it will applied.
How do I prove my income?
Eligibility is based on your income.
The accepted proofs of income are:
- Assured Income for Severely Handicapped benefits (AISH)
- Alberta Works: Income subsidy/support
- Alberta Works: Learners
- Alberta Works: Alberta Health Benefit
- Resettlement Assistance Program
- Independent youth letter (a letter from school principal, guidance counsellor, or Child and Youth Support Program of Alberta Children’s Services)
- Canada Revenue Agency: Notice of Assessment
- The combined total income from line 15000 for all adult household members is required.
- Letter from a Registered Social Worker (RSW)
More details about proving your income can be found in the:
Applying for Fair Entry
Apply by mail, fax or drop-off
- Mail: Fair Entry #8064
P.O. Box 2100 Station M,
Calgary, AB, T2P 2M5
- Fax: 403-268-2596
- Drop-off at one of our in-person locations (see details for applying in-person)
Apply over the phone
Call 311 to get your application
Municipal Building - 800 Macleod Trail S.E.
Located inside the building on the 3rd Floor (use escalators or east elevators)
Mon. - Fri.
8 a.m. - 6 p.m.
Sat., Sun., holidays
Village Square - 2623 56 Street N.E.
The Village Square location is closed effective April 7 due to provincial COVID-19 measures. If you require assistance, please call 311 or email FairEntry@calgary.ca.
If you have questions or need more information please email FairEntry@calgary.ca.
Fair Entry is an initiative that demonstrates our commitment to the values of Transforming Government by focusing on citizens and ensuring that Calgarians are at the centre of its service delivery. This program facilitates enhanced access to programs and services for all Calgarians regardless of their income.