What programs and services are available?

• Adult and youth transit pass pricing is determined on a sliding scale.
• Photo ID is required at the time of purchase.

Please contact Calgary Transit at 403-262-1000 for more information.

After you are approved for the program through Fair Entry, wait 72 hours and then contact Rogers Communications directly at 1-888-793-2441 to ask questions about the services, set up a plan, and/or to receive any technical support that is needed. Learn more about this process, and what information to have ready before you call, in the Frequently Asked Questions section.

Applications are reviewed from Jun. 1 to Dec. 31 each year.

• Applications received after Dec. 31 will be reviewed in June of the following year.
• You must own your home and reside in your home. Co-owners must reside in the home.
• You cannot own other property. Co-owners cannot own other property.
• Co-owners must also qualify for low-income subsidies.
• You must own the property for a minimum of one year from date of purchase.
• You must have experienced an increase in property taxes from the previous year.

NOTE: The property tax bill covers the period from Jan. 1 – Dec. 31.

This program provided snow shoveling, grass cutting and housekeeping services for seniors living with low income. 

• You must own the cat at the time of application.
• Your pet must be licensed at the time of application. 
• Your pet’s license must be in your name.
• A reduced license for a cat will only apply after the pet’s current license expires and the animal has been spayed or neutered.
• This program is not available for breeders.
• You must be 18 years of age or older to participate.

This program provides a lower cost Market Parking Permit for low-income Calgarians who live in large buildings (four stories or more in height or with more than 20 dwelling units) located in a Residential Parking Zone.

• The registered vehicle owner must be included on the Fair Entry application form.
• Only one lower cost parking permit per home is offered.
• You must complete a Calgary Parking Market Permit application after your Fair Entry approval to obtain a reduced parking permit rate. Once the application is approved, the permit will become active on the first day of the following month if payment is successful. Please contact Calgary Parking Authority at (403) 537-7000 for more information.

• The registered vehicle owner must be included on the Fair Entry application form.
• Take your Fair Entry referral letter to 400 39 Ave. S.E. and a supervisor will evaluate your case and determine your storage cost, if you qualify for the program.
• If you have general questions about the Impound Lot, please contact (403) 537-7000.

Prescription Drug program provides participants up to $1,000 of coverage towards eligible prescription medications. Individuals who qualify will receive coverage at no cost for 12 months from the enrolment date.

To apply, you must be between 18 and 64 years of age and complete the screening questions on the Fair Entry application.  After successful screening you’ll be referred to GreenShield who will contact you for a final evaluation and enrollment. They will follow up with you within 14 business days of your Fair Entry application being approved.