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Fee Assistance

In order to get access to Calgary Recreation's Fee Assistance Program, each applicant must first be approved by Fair Entry. For application information please visit Fair Entry.

COVID-19 Notice: Once you are approved for The City's Fair Entry program (and have chosen Calgary Recreation Fee Assistance), you will currently not be able to obtain your Calgary Recreation Fee Assistance card at our facilities due to their closures. This will be updated when they are opened.

For Golf: You can attend open golf courses and provide Recreation staff with your Fair Entry approval letter and a piece of photo ID to obtain a golf card.


Fee Assistance for group admissions | Signup for the fee assistance e-newsletter

Registered Programs

Note – Fee Assistance cannot be applied to online registrations. 

Almost all registered programs offered by the City are eligible under the Fee Assistance program (some restrictions may apply).

Effective Nov. 25 Calgary Recreation will not accept JumpStart individual funding for registered programs.

Children and youth (17 years of age and under) may take up to four programs to a maximum subsidy of $250 (whichever comes first) during a 12 month period. Fee assistance recipients receive 90% of the registration fee to a maximum of a $100 credit towards their program. For example, if a program was $39.50, the fee assistance rate would be $3.95. For a day camp that costs $168, the fee assistance rate would be $68. The customer pays the total balance due, on any charges over and above the $250 maximum subsidy.

Adults may register in one program per 12 month period and pay 10 per cent of the registration fee. The maximum subsidy is $50. The customer pays the total balance that is over the maximum subsidy, For example, a class that costs $41.15 would cost $4.11 under fee assistance.


Aquatic Fitness Facilities and Leisure Centres - Customers with a Fee Assistance card will receive a 75% discount on the general admission drop-in rates at our Indoor Pools, Fitness, and Leisure Centres.

  • 75% discount for all admissions, 10x punch cards, and term (1-month or 12-month) passes
    • Fee Assistance discount is NOT available for:
      • Babysitting
      • Shower
      • Pre/post care
      • Continuous monthly passes
  • Transition from punch cards / passes purchased prior to Jan 1, 2020:
    • Punch cards / passes purchased prior to Jan 1, 2020 remain valid under the Terms and Conditions for when they were purchased. Eg.
      • Expiry dates
      • Tiers/services for which they were purchased (Eg. Tier 1 passes are only valid at facilities that were formerly Tier 1)
    • If customer purchases any form of punch card or term-pass in the new 2020 model, cancellation fees for pre-2020 punch cards / passes may be waived and pro-rated refund given.
      • The new punch cards / passes are wholly applicable to the Terms and Conditions of 2020 card / pass use AND Fee Assistance policies. Eg. May only have one 10x punch pass at a time.
      • It is not a trade-in, but rather a cancellation/prorated refund and a NEW purchase.

10x Punch Cards (Aquatic & Fitness Centre (AFC), Leisure Centre (LC), Skating, and Shinny)

  • Customer may not hold more than one 10x pass at a time. Ie. a new 10x punch card may not be purchased until all 10 punches from previous card are used (may be sold on same day or later of the last punch).
  • 10x punch cards cannot be purchased less than 10 days (9 days or less) prior to Fee Assistance expiry.
  • Only valid for facility/activity type of punch card (AFC, LC, Skating, Shinny); not transferable.
    • Top-up fees for admission to Leisure Centre are not applicable to punch cards.
  • For use by cardholder only; cannot be used for other individuals.
  • Expire 2 years from date of purchase.

1-month and 12-month Term Passes (Recreation Pass and Recreation Pass Plus)

  • 1-month term pass ‘renewals’ may only be purchased 29 days in advance of the next month. Ie can only hold current month plus next month pass at one time. Eg. Current 1-month pass is effective March 12 to April 12, 2020; cannot purchase next month’s (April 13 – May 13) pass prior to March 13.
  • 1-month term pass must be purchased within one month of Fee Assistance expiry. Ie. pass must expire no later than 1 month after FA expires.
    • If outside of this timeline, 10x punch cards are applicable for FA discount if purchased 10 or more days from FA expiry.
  • 12-month term passes must be purchased within the first month of subsidy allotment/renewal. Ie. pass expiry date cannot be later than one month after FA expiry.
    • If outside of this timeline, individual 1-month purchases are permitted.
      • Note: There is no cost difference for purchasing a 12-month term pass versus 12, 1-month term passes. All term passes must be paid in full (after Fee Assistance discount) at time of purchase.
  • Recreation Pass is valid for all AFC admissions and drop-in opportunities (Public Skate and Shinny) at applicable Arenas.
    • Fee Assistance discount is applicable on top-up fees for admission to Leisure Centres.
  • Recreation Pass Plus is valid for both Leisure Centres, all AFC admissions, and drop-in opportunities (Public Skate and Shinny) at applicable Arenas.
  • For use by cardholder only; cannot be used for other individuals

Fee Assistance FAQ

If your question is not addressed, contact 311 and ask to be put in touch with the Fee Assistance group.

Where can I obtain my card?

You can go to any City of Calgary Recreation Centre to obtain your Fee Assistance Card and valid sticker.

  • You do not need a Fee Assistance card in order to get a Transit Pass
  • Sites do not print cards on Stat. Holidays ​​

What discount do I receive on admissions with FA?

You will receive 75% off the preschool, child/youth, adult or senior rate depending on your age.​​

Is there a maximum limit for FA admissions to City of Calgary Aquatics & Fitness locations and Leisure Centres?

​No, you will receive admission discounts for the entire time your FA is valid.

How do I register for a program and what are the discounts?

FA can be used for recreation programs offered by The City of Calgary. Programs listed in the Recreation Program Guide are eligible for FA (some exceptions apply). FA can only be applied to the registration fee and not to pre/post care or extra fees. Unused subsidy cannot be carried-over or transferred. Your FA must be valid at time of registration for subsidy to be applied. Please visit for more information on registering for a program.
*Note – Fee Assistance is not able to be applied to online registrations​​

Can I purchase 10x punch card, 1-month or 12-month term pass?

Yes, Fee Assistance customers can purchase the 10x punch card, 1-month term pass or the 12-month term pass with a 75% discount applies (the 1-month continuous pass is not eligible for the Fee Assistance discount).


What am I charged if I withdraw from a program?

​​If a FA customer wishes to withdraw from a program before it starts they will lose the course cost paid by the customer. If a FA customer wishes to withdraw from a program after the start date, they will lose the course cost paid by the customer and subsidized program.

How do I receive discounts at City of Calgary golf courses?

Note: Please review updated information here​.

You must bring your valid Calgary Recreation Fee Assistance Card and photo ID to any City of Calgary Golf Course Clubhouse to access a Fee Assistance Account for Golf. Fee Assistance participants will receive up to 10 reduced green fee admissions at City of Calgary Golf Courses. The rate charged is 65% off adult green fee rate. (Varies by course and day of the week)

Time Restrictions: Fee Assistance rates are valid anytime Monday to Thursday (excluding holidays) and after 2 PM Friday to Sunday and holidays.

Junior and Family Golf Subsidy program - Youth 6-15 years of age who have been approved for Fee Assistance have access to free opportunities to learn and play golf through The City's Junior Golf Subsidy program.


How do I receive the FA rates at partner facilities/organizations?

​​To receive the FA admission rate, you must present your Calgary Recreation FA card to staff at the time of admission. The staff will check the FA expiry sticker to ensure it is current and you will pay the FA rate for that facility. FA cards can only be used by the person whose name and photo appears on the front of the card. Please note that our FA partners set their own rates.

Who are the FA partner facilities/organizations?

​​Please visit for information on partners and their rates.
*Please note partners and rates may change without notice.

What if I lose/forget my Calgary Recreation FA card?

​​You are required to present your card to receive the FA rate. There is a $2.50 administration fee to reprint your first lost Calgary Recreation FA card. Any card re-print thereafter will be charged the full rate ($10). You can have the card re-printed at any City of Calgary Aquatic and Fitness or Leisure Centres. If the card has been stolen, a police report is required and a new card will be issued free of charge. Please note this includes when you renew your card. A new expiry sticker will be added at that time.

Can staff ask for identification?

​​Yes, staff may ask for proof of identification when you use your card.

What happens if someone else uses my Calgary Recreation FA card?

​​If your Calgary Recreation FA card is being misused, staff will revoke the card and notify the FA Administrator. You will have to contact the FA office to request to have your card reinstated. It will be to the Administrator’s discretion as to when your card will be reinstated.

Can Fee Assistance be combined with other offers?

​​No, the Fee Assisatance rate cannot be used in conjunction with any other special deal or promotion.

When does my Fee Assistance expire?

Your Fee Assistance expires 1 year to the day after approval. The date will also be noted on your card.
*Note – Your expiry date is now the same as your Fair Entry expiry date.​​


Your FA expires, on your expiry date, the year you turn 65 years of age or if you move out of Calgary. AISH customers will receive an expiry sticker that will reflect this date and will not have to receive a new sticker each year.

When do I re-apply for Fee Assistance?

Re-application for FA is done through Fair Entry. It can be done up to one month prior to your Fair Entry expiry date. Print an application from their website (, pick up an application at any City of Calgary Aquatic and Fitness Facility, or Leisure Centre or phone 311 to have one mailed to you. There is also now an online application option at​​


You do not need to re-apply. This will automatically happen until the year you turn 65 years old.


Golf Fee Assistance

Customers with a valid Fee Assistance Card (and photo ID) can visit any clubhouse to request a Fee Assistance Smart Card.

  • The account remains in the system only. No physical card is provided to the customer.

Please Note: Fair Entry customers unable to access a Recreation Fee Assistance Card due to facility closures during the Covid-19 response are able to show their Fair Entry Confirmation Letter as proof of fee assistance for golf eligibilty.

  • Rain checks are not available for discounted Fee Assistance green fees.
  • A maximum of one Fee Assistance Smart Card per person per golf season
  • A Fee Assistance Smart Card is:
    • for individual use only
    • valid for up to 10 rounds of golf when a current Recreation Fee Assistance card and photo ID are presented at check-in.

Time Restrictions: Fee Assistance rates are available anytime Monday to Thursday and after 2 PM Friday to Sunday and Holidays.

  • 18-hole play is available at McCall Lake 18, Maple Ridge, and Shaganappi Point 18.
  • 9-hole play is available at McCall Lake Par 3, Lakeview, Shaganappi Valley 9, Confederation Park, and at the 18 hole courses in the following circumstances:
    • Back 9 Play first hour the course is open Monday - Thursday
    • Late Day 9’s after the last designated 18-hole tee time
    • Walk-on play during other times of day, only if space and time permits. Priority will go to 18-hole golfers.

Full golf course information is available at

The level of difficulty varies between facilities. The City of Calgary offers golf courses ranging from those new to the game, to those looking for a more challenging experience. Review New to Golf for guidelines, policies, etc…

Fee Assistance rates are 65% off the posted adult green fee. Adult green fee rates vary by course and may change without notice:

  • Fee Assistance rates cannot be combined with any other offer and will not be further discounted in the event reduced green fee rates are in effect (e.g. temporary green rates, etc…).
  • A valid Fee Assistance card and photo ID must be presented at each visit to receive the Fee Assistance rate.
  • Golf Administration is the final authority on all conditions of use and associated interpretations.
  • Management reserves the right to revoke or suspend playing privileges for reasons including (but not limited to) failure to comply with facility rules and regulations, policies, standards of behaviour or conditions of use.

Fee Assistance Partners

In order to access all partner facilities at the Fee Assistance rate, each person must show their Calgary Recreation Fee Assistance card. A Fee Assistance rate is available at the following facilities:

Individual Fee Assistance partners set their own rates. The rates may change without notice. *Note – Your Recreation subsidy will not be impacted should you visit any of our partners.

Support Workers / Aides

For information on Support Workers / Aides please click here.

Through Fee Assistance you will also receive:

One free Calgary Public Library card per person as well as access to the Sun Life Financial Arts and Culture Pass. For more info go to The initiative is in partnership with Sun Life Financial, The Calgary Public Library and the City of Calgary Fee Assistance Program.

A big thank you...

Fee assistance is funded by the City of Calgary, The City of Calgary Children's Reserve Fund and Canadian Tire Jumpstart.