Business Experience Representatives

The Business Experience Representative team is a one-stop shop for local entrepreneurs who are interested in opening a:

• Restaurants and Breweries
• Food production businesses
• Outdoor cafes/patios
• Private Home-Based Child Care
• Facility Based Child Care providers
• Automotive Sales and Services
• Accommodation and Lodgings, including:
  • Short Term Rentals
  • Lodging House
  • Bed and Breakfast
  • Apartment Building
  • Hotels and motels
• Farmer’s Markets
• Massage and body rub practitioners
• Liquor stores
• Cannabis stores
• Kennel services
• Payday lenders and pawn brokers

Business Experience Reps act as the main point of contact, guiding applicants through each step of the business licensing application and answering questions they may have along the way.

Every applicant who applies for an eligible business licence type is assigned a Business Experience Rep who will review the initial application, make sure the appropriate permits are applied for and ensure that all parts of the application are submitted, creating faster and more predictable outcomes.

Visit Open a restaurant or brewery for more information on preparing and submitting your business license application.

Once you have gathered all required documents, you can apply for your licence in person at the Planning Service Centre, or online at apply.calgary.ca. 

After submitting your business license application, you will get a confirmation email summarizing your application. The confirmation email will include your Business Identification number (BID) and next steps. If you do not receive this email, please contact the Planning Services Centre.

Once we’ve reviewed your application, someone from our Business Experience Representative team will be in touch to verify the information provided including ownership, location and activity and advise on next steps.