Contact Planning & Development
Planning Services Centre
We are experiencing higher than normal volumes and longer wait times. We appreciate your patience while our agents answer your questions and review your applications.
If you are trying to reach us, please select only one method of contact for your inquiry. Multiple inquiry services at the same time can increase volumes and wait times. For applications, we encourage the use of our online system as the timelines for drop-off and online submissions are the same.
Monday - Friday*
8 a.m. - 4:15 p.m. (Mountain Time)
*closed on statutory holidays
COVID-19 changes to services
Technical Assistance Centre
For inquiries about building, plumbing, electrical or heating, ventilation and air conditioning code or construction methods, building safety and fire regulations.
Submit a service request:
Building code inquiry