Contact Assessment & Tax
Contact Assessment & Tax
Call us
If you have questions about your assessment notice, tax bill or account, and are in Calgary, call 311.
- TTY services: 711 and request 311 if calling within Calgary.
- Translation and online requests can be found on the 311 homepage
- If you are outside Calgary, call 403-268-CITY (2489)
The City’s 311 Operations Centre is open 24 hours a day every day of the year.
Self-service options and FAQs
- See the many ways you can pay your property tax bill
- Learn about or join TIPP to pay your property tax monthly
- Use myTax to view current and past assessment notices/tax bills, property details and more
- Request copies of property tax bills and assessment notices
- Find brochures, forms, or translations
- View our frequently asked questions:
Mailing address
For mail relating to property tax, including payments:
The City of Calgary
Tax Receivable #8044
P.O. Box 2405, Station M
Calgary, AB T2P 3L9
For mail relating to assessments:
The City of Calgary
Assessment & Tax #8002
P.O. Box 2100, Station M
Calgary, AB T2P 2M5
In person walk-in service and by appointment
Appointments are limited. If no timeslots are available, we offer walk-in assistance for your assessment and tax inquiries, including payments and document requests.
Visit us at:
Assessment & Tax counter
3rd floor, Calgary Municipal Building (City Hall)
800 Macleod Tr. S.E.
Hours: Monday - Friday, 8 a.m. - 4:30 p.m.
Closed on Saturdays, Sundays, and statutory holidays
Avoid scams
While The City does contact property owners by phone regarding taxes, we will never:
- Ask for payment by pre-paid credit card, gift cards or bitcoin
- Threaten to send the police, lay criminal charges or threaten you with arrest/jail for non-payment
- Request personal information such as Social Insurance Number (SIN), health care number, passport number or birthdate
- Use aggressive language or tone
If you get a suspicious call claiming you owe money to The City, call 311 to verify its authenticity.