Caution | Outdoor water restrictions in effect

Stage 3 outdoor water restrictions are in effect. Learn more about how City services are impacted and what you can do during this stage.

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Bylaw enforcement and peace officers

Calgary Animal & Bylaw Services has a robust team of over 90 dedicated Community Standards Peace Officers. Their main role is pivotal for maintaining a balanced and harmonious community within Calgary that equally supports the well-being of pets, their owners, and residents in their neighbourhood. This is achieved by ensuring compliance with a range of municipal bylaws, notably the Responsible Pet Ownership Bylaw and the Community Standards Bylaw.

Community Standards Peace Officers have a broad range of duties. They prioritize building partnerships with citizens and neighbourhoods to address local concerns. They use education and enforcement to encourage people to follow municipal bylaws. They patrol communities by car, on foot, or bicycle throughout the day, ensuring visibility and accessibility for community interactions.

They investigate complaints about bylaw violations and animal issues, collaborating with organizations and community members to resolve problems efficiently. They also work with the Calgary Police on projects to improve community safety and enjoyment.

One important service they provide is the Drive Home Program, which helps reunite lost pets with their owners and shows care for animal welfare.

To ensure comprehensive coverage, officers work in rotating shifts, ready to handle community issues. They use laptops in their vehicles to manage complaints, verify pet licenses, and access relevant information. They are trained in conflict resolution and mediation to help resolve neighbourhood disputes and improve the quality of life for all residents and their pets in Calgary.

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