Caution | Outdoor water restrictions in effect

Stage 3 outdoor water restrictions are in effect. Learn more about how City services are impacted and what you can do during this stage.

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Bylaws related to the Glenmore Reservoir

The Glenmore Reservoir and Dam, situated on the Elbow River, were built to ensure Calgarians have a safe and adequate supply of drinking water. To maintain the water quality, specific regulations are outlined in the Water Utility Bylaw, including:

  • Prohibition of Entry: Individuals are not permitted to enter or remain in the water or on the ice of the Glenmore Reservoir.
  • Objects Placement: Placing any objects or items in the water or on the ice of the Glenmore Reservoir or any tributary flowing into it is prohibited.
  • Pollution Prevention: Activities or actions that may pollute or contaminate the water of the Glenmore Reservoir are strictly forbidden.
  • Drain Connection: Connecting any drain to a structure or device that drains into the Glenmore Reservoir is not allowed.
  • These regulations are put in place to safeguard the quality of the water in the Glenmore Reservoir and uphold the city's commitment to providing clean drinking water to its residents.

Dogs on the Reservoir

According to the Responsible Pet Ownership Bylaw, pet owners are required to ensure that their animals do not enter or remain in the water or on the ice of the Glenmore Reservoir at any time. This regulation aims to protect the water quality and maintain safety around the reservoir area.

Glenmore Reservoir regulations are found in section 23 of the Water Utility Bylaw and section 16 of the Responsible Pet Ownership Bylaw.

This page is an overview of these regulations. Please refer to the actual bylaw for more detailed information. Original copies of the bylaw are available at the City Clerk's office.

Filing a complaint

If you know of a bylaw infraction and would like to report it, please call 311 (from within Calgary) or 403-268-CITY (2489) (from outside Calgary) or use the 311 app or:

To help us respond faster, please be ready with the following information:

  • Your name and address
  • A primary and alternate phone number
  • The address and exact location of the property for which you wish to register a complaint
  • A brief and concise description of the complaint

This information will remain confidential. No anonymous complaints will be accepted - you must identify yourself with the 311 service representative.

Please include any related photos when reporting a complaint with the 311 app. This will assist the investigating officer.

Learn more about filing a bylaw complaint and the process.

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