The City of Calgary Joint Encampment Team (JET) addresses encampments in Calgary communities. This program helps The City better respond to issues surrounding illegal encampments including:
- Cleaning up and removing encampments from public property.
- Helping encampment occupants connect with social services (health services and addiction support, housing).
- Increasing the safety of those who work around illegal encampments by bringing in the services most appropriate for dealing with the dangerous materials often found in encampments including uncapped used syringes, combustible materials, faecal matter and body fluids.
While JET is not aimed at ending homelessness, it does help address the social and bylaw enforcement issues and help streamline process for cleaning up encampments within Calgary.
How we handle reports of encampments
If you encounter an encampment, do not attempt to engage with encampment occupants, or try and resolve the encampment yourself. The City has professionals who are trained and have the experience to address illegal encampments to ensure the safety of everyone concerned.
Report an encampment
If you encounter an encampment:
- Call 311 to report it.
- Do not enter the camp.
- If you believe someone’s safety is in jeopardy, or if you see a violent or criminal situation occurring, call 9-1-1.
- If you see items that you suspect are stolen, call CPS Non-Emergency Line 403-266-1234.
The City has a special team of Community Peace Officers called the Partner Agency Liaison (PAL) team who address encampments.
The PAL team has created a unique working model to address illegal encampments. This model focuses on creating positive working relationships and open communication channels with numerous social agencies and businesses who work to support vulnerable populations.
Please note, it can take up to 30 days to resolve an encampment complaint.