Information

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How to book and cancel a tee time

Our online reservation system makes it easier than ever to manage your tee times, get golf course news and updates, and to see and redeem the latest offers and deals. Simply create a new “Golf Profile” and you will have 24-hour access to tee times online, up to four days in advance.

A recent upgrade introduced enhanced security measures for your golf profile password. If you have a golf profile and are having login issues please try changing your password.

Without a Golf Profile you are only able to make same day reservations and need to call the clubhouse directly during operating hours.  

Password requirements

To access the online reservation system passwords must meet the following requirements:

  • Number of Characters: minimum 8
  • Minimum one upper case character
  • Minimum one lower case character
  • Minimum one numbered character
  • Your password cannot include the name on your account or your full name

Forgot your password?

A "no-show" is defined as failing to honour your tee time reservation. There are a limited number of tee times available and a high demand for those times. Please release unneeded reservations to allow others the opportunity to reserve a tee time.

How to create a golf profile

Creating a profile online

  1. Access the 'Book tee time now' page.
  2. Click the 'Sign In' button in upper-right corner.
  3. Click ‘Create an account’.
  4. Enter your information, first and last name, phone number and a valid non-shared email. You will be asked to create your password which must be at least 8 characters. Include 1 uppercase, 1 lowercase, and 1 numbered character.
  5. Click 'Register'.
  6. Your profile is now created and you will be sent a confirmation email. You can now book, cancel and edit a tee time online.

Creating a golf profile at a clubhouse

  1. Staff at any golf course clubhouse can help you to set up your Golf Profile.
  2. You will still need to create your own password later. To do this, please access the 'Book tee time now' page.
  3. Select the 'Sign In' button in upper-right corner.
  4. Enter your email address.
  5. Select 'Forgot Password'.
  6. You will receive an email with a link to reset your password. You may only use this link once.
  7. Enter and confirm your new password. Your password must be at least 8 characters. Include 1 uppercase, 1 lowercase, and 1 numbered character. You are now ready to book a tee time.

Frequent Players only

To activate your golf profile, please review the information above under "Creating a golf profile at a clubhouse."​

I registered for my Golf Profile at the golf course, but it says I do not have an account.

If you are not able to create a password, your email may have been entered incorrectly at the clubhouse. Please call a golf course clubhouse during operating hours to update your Golf Profile.​​​​

I am trying to create my golf profile, but nothing happens

If you attempt to create a golf profile and you click on “register” and nothing happens, it is most likely an account has already been created for you with the email address you are trying to use. Please call a golf course clubhouse during operating hours for assistance. Find a location.

How do I edit my profile information?

  1. Access the 'Book tee time now​' page.
  2. Select the 'Sign In' button in upper-right corner to sign in to your account.
  3. Click your name in the top right-hand corner of your booking screen to access the drop-down menu..
  4. Select 'Profile'.
  5. Edit your personal information and then select 'Submit'.

How to book a golf tee time

You may book a maximum of two tee times per day, regardless of golf course. This limit provides reasonable tee time access to as many golfers as possible.

You can book tee times starting four days in advance. Spots are released for booking at 6 a.m. daily.

Earliest you can book:


Monday 6 a.m. for a tee time on Friday
Tuesday 6 a.m. for a tee time on Saturday
Wednesday 6 a.m. for a tee time on Sunday
Thursday 6 a.m. for a tee time on Monday
Friday 6 a.m. for a tee time on Tuesday
Saturday 6 a.m. for a tee time on Wednesday
Sunday 6 a.m. for a tee time on Thursday

The online reservation system allows you book same day booking anytime up to 3 hours in advance. If it's less than three hours in advance contact the clubhouse directly.

Booking a tee time online

  1. Access the 'Book tee time now' page.
  2. NOTE: We recommend that golfers sign in first or create their Golf Profile prior to searching for a tee time.
  3. Select the 'Day of week' (up to four days in advance).
  4. Select the 'Time'.
  5. Select the 'Course(s)'.
  6. Select 'Number of players' in your group.
  7. Then click on 'Search'.
  8. Choose a tee time, and select 'Next'.
  9. Confirm your booking and select 'Next'.
  10. Confirm 'Terms and conditions'
  11. Then select 'Reserve'. Your booking is finalized. You will be sent an email confirming your reservation.

What does it mean when the system says there are no times available matching my request?

There are days at some courses when tee times are fully booked. However, it's likely something is available by adjusting your search options. Here are some tips that may help:

Select the earliest time you are prepared to play. If no times are shown, check the following.

  1. You have not selected a golf course in your search criteria
  2. Ensure the date selected is within four days from today.
  3. You have booked the maximum allowable tee times per day (Max. two per day across all courses).
  4. Or, tee times at the golf course you selected are fully booked.

You may change your search criteria and search again for available tee times. Check back often as tee time cancellations occur regularly.​​

I booked a tee time, why didn’t I get a confirmation email? And how do I know my reservation was completed?

  • You know your reservation has been completed when you see the view below on your screen. This screen confirms your booking is successful and that an email has been sent. You’ll also see your confirmation number.
  • Your reservation is not completed until this screen appears.
  • Another way to validate your confirmed reservations is to go under your golf profile and view ‘My Reservations’. All upcoming completed reservations made by you will be shown there.
  • Email confirmations are sent for every booking, modification and cancellation made. Check your junk mail to see if the email was misdirected (junk mail is managed by your service provider and personal email settings).

How do I change my tee time to reduce the number of players?

You can edit or cancel your reservation online up to three hours prior to your tee time. To edit or cancel less than three hours in advance, contact the golf course clubhouse and staff can assist you during operating hours.

To edit the numbers of players in your tee time:

  1. Access the 'Book tee time now' page.
  2. Sign In to your Golf Profile.
  3. Select the button in the top right hand corner of your booking screen.
  4. Select 'My Reservations'.
  5. Find the tee time you want to change. 
  6. Select the remove player button(s) to reduce the number of golfers in your booking

Please follow the instructions above and do not select the “edit booking” button option which will result in an error. 

How do I add players to my tee time?

  1. To add a player to an existing reservation, please book a new reservation for the additional player or players at the desired tee time.
  2. Alternatively, call the clubhouse to add players to your reservation.

Please follow the instructions above and do not select the “edit booking” button option which will result in an error

Forgot your password or need to change it?

  1. Access the 'Book tee time now' page.
  2. Select the 'Sign In' button top right.
  3. Enter your 'email address'.
  4. Select 'Forgot Password'.
  5. You will receive an email with a link to recover your password. You may only use this link once.
  6. Enter and confirm your new password. Your password must be at least 8 characters and include and least 1 uppercase, 1 lowercase and 1 number.

Please note: The link is valid for one use only.

How do I cancel a tee time?

You may cancel your reservation online up to three hours prior to your schedule tee off time. To cancel tee times less than three hours in advance contact the clubhouse and staff can assist you during operating hours.

  1. Access the 'Book tee time now​' page.
  2. Sign In to your Golf Profile.
  3. Select the red button in the top right hand corner of your booking screen.
  4. Select 'My Reservations'.
  5. Find and click on the tee time you would like to cancel
  6. Select 'Cancel' to cancel the entire tee time.
  7. Select 'Confirm' cancellation.
  8. You will be sent an email confirming your cancellation.

What happens if I do not show up for my tee time?

A "no-show" is defined as failing to honour your tee time reservation.

A No-Show mark is applied to a reservation when the reservation is not checked-in as booked.

Examples:

  • Booking for 1 to 4 golfers and no one checks in
  • Checking in with fewer golfers than were booked

Golfers will receive an automated email notification when a No-Show mark is applied to a reservation.

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