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  • New! Reinforcement work to the Bearspaw South Feeder Main is underway. City-wide water restrictions are in effect and indoor water conservation is needed. Learn more.

Join TIPP (Tax Instalment Payment Plan)

TIPP is the most popular way to pay property tax in Calgary. Here’s why:

  • If you join before January 1: Your payments are spread over 12 months.
  • If you join after January 1: Your payments are spread over the remaining months of the year. The following year, they will be spread over 12 months.

Eligibility check

You can join TIPP at any time if:

The property tax is not included in your mortgage payments.

All past due property tax is paid.

You want to pay the property tax, even if you are not the owner.

The property has received a tax bill.

How to join TIPP

Sign up today using our simple online form. You'll need:

  • A myID account.
  • A roll number for each property you wish to enroll. You can add up to ten properties per form. Where to find your roll number
    • For condos, each separate titled space (e.g., living space, parking, storage) has its own roll number and is treated as an individual property. 
  • Banking information: 
    • A Canadian dollar chequing account for payment withdrawals.
    • Institution number, transit number, and bank account number.
    • The bank account holder (or signing officer, if enrolling a company) available to sign the agreement.
Sign-up for TIPP Online

What to expect after submitting your online TIPP agreement

  • Your agreement will be processed automatically.
  • You'll be enrolled immediately upon submission.
  • You'll receive email confirmation.
  • The date of your first payment withdrawal will be decided by when we receive your agreement:
    • If we receive your agreement on or by the 20th of the month: Your first payment will be on the first day of the month that follows.
    • If we receive your agreement after the 20th of the month: Payment will start on the first day of the second month that follows.

For example:

Date we receive your completed online agreement First payment date
March 1 to March 20 April 1
March 21 to March 31 May 1

Important: Double-check your banking details before submitting to avoid penalties or cancellation.

Late-payment penalties

If you joined TIPP shortly before the property tax due date, a penalty might appear. This will be removed once your agreement and first payment are processed.

If you joined TIPP after the due date, the penalty is valid and won’t be removed.

Common questions about joining TIPP

Can I choose when my payment is withdrawn?

Payments are always withdrawn on the first of each month. Your first payment withdrawal will be determined by when we receive your completed agreement.

Where can I find my roll number?

Every property has its own unique 9-digit roll number. Find the roll number on your assessment notice, property tax bill, or statement of account. 

If you don't have a copy of these documents available, find your roll number and other property details online:

  1. Open the Chatbot, and select Get Specific Property Information
  2. Search by Address, making sure to follow the sample format
  3. Your roll number and other property assessment information will be displayed

Alternatively, you can find your roll number on myTax. It will also show roll numbers for parking and storage units. Follow these steps:

  1. Visit myTax. Under Public Access, click Search, and accept the Terms of Use.
  2. Search by address to find the property.
  3. Select the checkbox beside the property address, then click Export Selected Property Report.
  4. Open the downloaded report to find the roll number at the top

What happens if my agreement couldn’t be processed online?

If your agreement can’t be processed online, you’ll be sent a customized agreement within 7 business days. Return it by the date noted to enroll in TIPP: Return a completed TIPP agreement

What if my roll number is “invalid” on the online form?

Ensure you used the correct roll number. If you're unsure, call 311 (403-268-2489 outside Calgary) to verify it. You'll need to provide your property address.

Can I set up TIPP for my clients?

The online TIPP agreement is only for bank account holders. If you’re a third party, you can request a TIPP agreement by:

  • Calling 311 (or 403-268-2489 if outside Calgary).
  • Visiting the Tax Advisory Services counter at City Hall

Are there other ways to enroll in TIPP?

Yes, if you prefer not to use the online agreement form, you can enroll in TIPP through these methods:

  • Submit a TIPP information service request to receive an agreement via mail or email. We will contact you within 7 business days.
  • Call 311 to request a TIPP agreement via mail or email. We will contact you within 7 business days.

TTY Services: 403-268-4889
Outside Calgary: 403-268-2489

  • Walk-in service at our Tax Advisory Services counter:

3rd floor, Calgary Municipal Building (City Hall)
800 Macleod Tr. S.E.
Hours: Monday to Friday, 8 a.m. to 4:30 p.m.

Additional resources