Join Tax Instalment Payment Plan (TIPP)

A property has its own unique 9-digit roll number, which you’ll need to enroll in TIPP. The roll number is included on the front of your assessment notice, property tax bill, or statement of account. 

You can also find it online by following these steps: 

1. Visit myTax.
2. Under Public Access, click Search.
3. Accept the Terms of Use.
4. A search tool will appear. Search by address to find the property you are interested in. The requested property will appear.
5. Click the checkbox beside the property address.
6. Below the address, click the Export Selected Property Report button.
7. Open the downloaded report. The roll number can be found at the top of the page.

Through the TIPP online form, enrolment is instantaneous. As soon as you confirm and submit your agreement you will have joined TIPP. Please note, incorrect banking information may apply penalties, service charges, and/or result in the cancellation of your TIPP enrolment. Double check your banking details before you confirm and submit.

If the TIPP online form cannot process an agreement for your property, the enrolment process time can vary. It begins with your request to join.

• A customized TIPP agreement will be sent to you after your request is received. During peak property tax periods, such as May through June, it may take up to 7 days to fulfil your request.
• You will need to return your completed agreement no later than the “return by” date on the agreement. Your agreement will have a “return by” date and a “start date.”

The TIPP enrolment process is complete on your “start date” after we have successfully withdrawn your first monthly instalment. 

TIPP online is only for bank account holders. Third parties (lawyers, property managers, authorized agents etc.) must request a TIPP agreement through other methods. Third parties can request a TIPP agreement:

• through the TIPP information request
• by calling 311 (or outside Calgary: 403-268-2489), or.
• visiting the Tax Advisory Services counter at City Hall (3rd floor, 800 Macleod Tr. S.E.).

​No. TIPP payments are withdrawn on the first of each month.

TIPP payments are withdrawn from Canadian dollar chequing accounts. 

Line-of-credit, power-line or credit card accounts may not be used.

You can call 311 (or outside Calgary: 403-268-2489) to verify your roll number for your property. You must provide them with your property address, and we can provide your roll number.

• For multiple properties and condominiums, please note parking stalls and storage units will have different roll numbers.

Yes. TIPP agreements are unique to each property and you can now sign up to 10 properties with one form. You will still receive a separate agreement for each.

For condominiums, please note parking stalls and storage units will not have the same location address as your condominium unit, each property has a separate roll number. A separate roll number is required for your condominium unit, each parking stall and storage unit(s), if applicable.

If you provide the same chequing account information for all your TIPP agreements, your monthly payments will be combined and withdrawn as one transaction.

The TIPP participants are the names of those who are entering into the TIPP agreement (maximum of 2 participants per agreement). At least one of the TIPP participants must be the bank account holder.

If a company is joining TIPP, the TIPP participant recorded must be the name of the company and the name of the signing officer for the company’s bank account.

For the TIPP online form, the bank account holder must be the one to check off the declaration agreeing to the terms and conditions and authorizing the pre-authorized payments from their bank account.

For the mailed or emailed agreement, the TIPP agreement should be signed by all the TIPP participants who are entering into the agreement. At least one of the TIPP participants must be the bank account holder.

If the monthly payment will come from a company bank account, the signing officer for the bank account must sign the agreement on behalf of the company.

Yes, your Tax Instalment Payment Plan (TIPP) is specific to the property tax account. If you have recently sold your property you must submit your request to cancel your plan or visit TIPP - cancel TIPP (calgary.ca) for more information.

• Cancellation requests are required no later than the 22nd of the month prior to the next scheduled withdrawal.

If you have purchased a new property, you must first submit your request to cancel TIPP on your old property and then join TIPP for your new property.