Mixed Service Delivery Pilot
City selects GFL Environmental for residential black cart collection pilot
The City of Calgary has selected GFL Environmental to provide black cart garbage collection to residents in most of the Northwest quadrant and part of the Southwest starting April 5, 2022.
GFL was chosen following a request for proposals (RFP) for a seven-year mixed service delivery pilot. The City will continue to provide green and blue cart service in the pilot communities.
GFL was the highest rated proponent based on the selection criteria, which included experience, safety, customer service, fleet and price. The City will work with GFL to ensure a seamless transition to maintain the level of service residents expect.
Why is The City of Calgary launching this pilot?
The RFP followed Council direction to contract out up to 25 per cent of residential black cart collection services allowing The City to evaluate private-sector service delivery in comparison with the public sector.
Based on the proposal pricing and budget for City collection, estimated savings are up to $1 million per year. This depends on any price increases negotiated by the vendor and the cost of managing the contract.
We will monitor the costs of service and report back to Council annually. Any savings, including those for a part year of service in 2022, will be applied city-wide to the black cart program charge, starting in 2022.
How will collection service change?
Service will not change as a result of the pilot. Garbage collection will continue on the same every other week schedule residents are used to now.
Residents will continue to call 311 for questions and comments about service and still use Calgary.ca, the collection day reminder app and online calendar as they do now.
The area for the pilot was selected, with Council’s approval, to compare performance between private-sector and public-sector service providers.
Communities included in the pilot
- Arbour Lake
- Aspen Woods
- Beddington Heights
- Christie Park
- Coach Hill
- Cougar Ridge
- Discovery Ridge
- Glacier Ridge
- Hidden Valley
- MacEwan Glen
- Medicine Hill
- Nolan Hill
- Panorama Hills
- Rocky Ridge
- Royal Oak
- Sage Hill
- Sandstone Valley
- Scenic Acres
- Silver Springs
- Springbank Hill
- Strathcona Park
- Symons Valley Ranch
- Valley Ridge
- West Springs
Map of pilot communities
Click image below to see a full size map.