Mixed Service Delivery Pilot
Starting April 5, 2022, GFL Environmental will provide black cart garbage collection to residents in most of the northwest quadrant and part of the southwest.
GFL was chosen following a request for proposals (RFP) for a seven-year mixed service delivery pilot. The City will continue to provide green and blue cart service in the pilot communities.
GFL was the highest rated proponent based on the selection criteria, which included experience, safety, customer service, fleet and price. The City will work with GFL to ensure a seamless transition to maintain the level of service residents expect.
How will collection service change?
Service will not change as a result of the pilot. Black carts will continue to be picked up every two weeks. There is no change to pickup schedules for black, blue or green carts.
There will be no change to the billing process and your black cart fee will continue to be included on your ENMAX utility bill every month.
If your community is included in the pilot, you will continue to use the same black cart and GFL’s green trucks will empty black carts in your community.
You can continue to contact 311 for questions and comments about service and use calgary.ca, the collection day reminder app and online calendar as you do now.
Why is The City of Calgary launching this pilot?
The RFP followed Council direction to contract out up to 25 per cent of residential black cart collection services. This allows the City to evaluate private-sector service delivery in comparison with the public sector.
Based on the proposal pricing and budget for City collection, estimated savings are up to $1 million per year. This depends on any price increases negotiated by the vendor and the cost of managing the contract.
We will monitor the costs of service and report back to Council annually. Any savings will be applied city-wide to the Black Cart program to help offset program costs.
Communities included in the pilot
- Arbour Lake
- Aspen Woods
- Beddington Heights
- Christie Park
- Coach Hill
- Cougar Ridge
- Discovery Ridge
- Glacier Ridge
- Hidden Valley
- MacEwan Glen
- Medicine Hill
- Nolan Hill
- Panorama Hills
- Rocky Ridge
- Royal Oak
- Sage Hill
- Sandstone Valley
- Scenic Acres
- Silver Springs
- Springbank Hill
- Strathcona Park
- Symons Valley Ranch
- Valley Ridge
- West Springs
Map of pilot communities
Click image below to see a full size map.