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Access to information statistics

The City of Calgary compiles and makes available semi-annual statistics about requests received under the Freedom of Information and Protection of Privacy Act (FOIP).

View statistics in graphical format:

FOIP Access to Information Statistics 2020

FOIP Access to Information Statistics 2019

FOIP Access to Information Statistics 2018

FOIP Access to Information Statistics 2017​

2020


Access to information requests received by City Clerk's Access and Privacy Office

  Q1-Q2 Q3-Q4
Personal requests Q1-Q2: 52 58Q3-4:32
General requests Q1-Q2: 96 97Q3-4:96
TOTAL Q1-Q2: 148 155Q3-4:128

Number of access to information requests by department

  Q1-Q2 Q3-Q4
Auditor's Office 1 1
Chief Financial Officer 67 49
City Manager’s Office 20 17
Community Services 58 81
Councillors' Office 11 6
Deputy City Manager's Office 10 14
Greenline 1 1
Office of the Mayor 6 4
Planning and Development 33 32
Transportation 16 16
Utilities and Environmental Protection 16 16

Operational cost of City Clerk's Access and Privacy Office

  Q1-Q2 Q3-Q4
Cost of FOIP Program (budgeted) Q1-Q2: $511,980 $320,300Q3-Q4: $320,300
Fees assessed to applicants* Q1-Q2: $5,907 $2,687Q3-Q4: $2,687

* Fees assessed to the applicant are processed into The City of Calgary general revenue account.

Hours per access to information request by department

  Q1-Q2 Q3-Q4
Auditor's Office Q1-Q2: .25 12.25
Chief Financial Officer 164.75 132.5
City Manager's Office 119.75 47.75
Community Services 103.25 69.75
Councillors' Office 26.25 39.25
Deputy City Manager's Office 24.25 16.75
Greenline 1 8
Office of the Mayor 8.75 13.5
Planning & Development 53.25 22
Transportation 148 133
Utilities and Environmental Protection Q1-Q2: 217.5 12.75


Access to information requests by applicant source type

  Q1-Q2 Q3-Q4
Academia Q1-Q2: 1 2
Business Q1-Q2: 35 43
Interest group Q1-Q2: 3 2
Media Q1-Q2: 11 2
Officials Q1-Q2: 0 1
Personal Q1-Q2: 52 25
Public Q1-Q2: 46 47
TOTAL Q1-Q2: 148 155

Previous years statistics


2019

Access to information requests received by City Clerk's FOIP office

​​ ​Q1-Q2​ ​Q3-Q4
​Personal requests Q1-Q2: 69 Q3-Q4: 62
​General requests Q1-Q2: 141 Q3-Q4: 105
​TOTAL Q1-Q2: 210 Q3-Q4: 167

Number of access to information requests by department

​​ ​Q1-Q2​ ​Q3-Q4
​Office of the Mayor 3 6
​Councillors' Office 14 8
​Chief Financial Officer 101 61
​Community Services 64 50
​Deputy City Manager's Office ​33 12
​Law & Legislative Services 48 30
​Planning & Development 38 33
​Transportation​​ 41 20
Urban Strategy 1 0
​Utilities and Environmental Protection 38 22

Operational cost of City Clerk's FOIP office

​​ ​Q1-Q2​ ​Q3-Q4
​Cost of FOIP Program (budgeted) Q1-Q2: ​$544,928 Q3-Q4: $563,513
​Fees assessed to applicants* Q1-Q2: ​$8,458 Q3-Q4: $4,140.33

* Fees assessed to the applicant are processed into The City of Calgary general revenue account.

Hours per access to information request by department

​​ ​Q1-Q2​ ​Q3-Q4
​Office of the Mayor Q1-Q2: 1 Q3-Q4: 14
​Councillors' Office Q1-Q2: 118.25 Q3-Q4: 89.25
​Chief Financial Officer Q1-Q2: 270.55 Q3-Q4: 156
​Community Services Q1-Q2: 96.25 Q3-Q4: 99.75
​Deputy City Manager's Office Q1-Q2: 55.5​ Q3-Q4: 35
​Law & Legislative Services Q1-Q2: 122.25 Q3-Q4: 73
​Planning & Development Q1-Q2: 100.5 Q3-Q4: 39.75
​Transportation Q1-Q2: 306.5 Q3-Q4: 79.25
​Urban Strategy Q1-Q2: 1.5 Q3-Q4: 0
​Utilities and Environmental Protection Q1-Q2: 79.25 Q3-Q4: 33.25


Access to information requests by applicant source type

​​ ​Q1-Q2​ ​Q3-Q4
​Academia Q1-Q2: 2
Q3-Q4: 1
​Business Q1-Q2: 65 Q3-Q4: 49
​Interest group Q1-Q2: 5 Q3-Q4: 0
​Media Q1-Q2: 17 Q3-Q4: 13
​Officials Q1-Q2: ​0 Q3-Q4: 0
​Personal Q1-Q2: 69 Q3-Q4: 62
​Public Q1-Q2: 52 Q3-Q4: 42
​TOTAL Q1-Q2: 210 Q3-Q4: 167

 

2018

Access to information requests received by City Clerk's FOIP office

​​ ​Q1-Q2​ ​Q3-Q4
​Personal requests Q1-Q2: 49 Q3-Q4: 50
​General requests Q1-Q2: 167 Q3-Q4: 152
​TOTAL Q1-Q2: 216 Q3-Q4: 202


Number of access to information requests by department

​​ ​Q1-Q2​ ​Q3-Q4
​Chief Financial Officer Q1-Q2: 68 Q3-Q4: 61
​Community Services Q1-Q2: 78 Q3-Q4: 50
​Deputy City Manager's Office Q1-Q2: ​36 Q3-Q4: 12
​Law & Legislative Services Q1-Q2: 58 Q3-Q4: 30
​Planning & Development Q1-Q2: 42 Q3-Q4: 33
​Transportation​​ Q1-Q2: 37 Q3-Q4: 20
Urban Strategy Q1-Q2: 7 Q3-Q4: 0
​Utilities and Environmental Protection Q1-Q2: ​28 Q3-Q4: 22


Operational cost of City Clerk’s FOIP office

​​ ​Q1-Q2​ ​Q3-Q4
​Cost of FOIP Program (budgeted) Q1-Q2: ​$506,447 Q3-Q4: ​$504,807
​Fees assessed to applicants* Q1-Q2: ​$3,050 Q3-Q4: ​$4,044

* Fees assessed to the applicant are processed into The City of Calgary general revenue account.

Hours per access to information request by department

​​ ​Q1-Q2​ ​Q3-Q4
​Chief Financial Officer Q1-Q2: 431 Q3-Q4: ​537
​Community Services Q1-Q2: 471 Q3-Q4: 229
​Deputy City Manager's Office Q1-Q2: 266​ Q3-Q4: 141
​Law & Legislative Services Q1-Q2: 270 Q3-Q4: 315
​Planning & Development Q1-Q2: 144 Q3-Q4: 184
​Transportation Q1-Q2: 300 Q3-Q4: 250
​Urban Strategy Q1-Q2: 0 Q3-Q4: 16
​Utilities and Environmental Protection Q1-Q2: 263 Q3-Q4: 153


Access to information requests by applicant source type

​​ ​Q1-Q2​ ​Q3-Q4
​Academia Q1-Q2: 1
Q3-Q4: 5
​Business Q1-Q2: 62 Q3-Q4: 65
​Interest group Q1-Q2: 9 Q3-Q4: 8
​Media Q1-Q2: 17 Q3-Q4: 14
​Officials Q1-Q2: ​0 Q3-Q4: 1
​Personal Q1-Q2: 49 Q3-Q4: 50
​Public Q1-Q2: 78 Q3-Q4: 59
​TOTAL Q1-Q2: 216 Q3-Q4: 202

 

2017

Access to information requests received by City Clerk's FOIP office

​​ ​Q1-Q2​ ​Q3-Q4
​Personal requests Q1-Q2: ​66 Q3-Q4: ​62
​General requests Q1-Q2: ​122 Q3-Q4: ​124
​TOTAL Q1-Q2: ​188 Q3-Q4: ​186

 

Number of access to information requests by department

​​ ​Q1-Q2​ ​Q3-Q4
​Chief Financial Officer Q1-Q2: ​39 Q3-Q4: ​49
​Community Services Q1-Q2: ​53 Q3-Q4: ​87
​Deputy City Manager's Office Q1-Q2: ​15 Q3-Q4: 16​
​Law & Legislative Services Q1-Q2: ​48 Q3-Q4: ​46
​Planning & Development Q1-Q2: 3​4​ Q3-Q4: ​44
​Transportation Q1-Q2: ​27 Q3-Q4: 11​
​Utilities and Environmental Protection Q1-Q2: ​17 Q3-Q4: ​28

 

Operational cost of City Clerk’s FOIP office

​​ ​Q1-Q2​ ​Q3-Q4
​Cost of FOIP Program (budgeted) Q1-Q2: ​$531,640 Q3-Q4: ​$531,614
​Fees assessed to applicants* Q1-Q2: ​$4,982 Q3-Q4: ​$3,417

* Fees assessed to the applicant are processed into The City of Calgary general revenue account.

 

Hours per access to information request by department

​​ ​Q1-Q2​ ​Q3-Q4
​Chief Financial Officer Q1-Q2: ​208 Q3-Q4: ​241
​Community Services Q1-Q2: ​146 Q3-Q4: ​202
​Deputy City Manager's Office Q1-Q2: ​801 Q3-Q4: 525
​Law & Legislative Services Q1-Q2: ​567 Q3-Q4: ​452
​Planning & Development Q1-Q2: 169 Q3-Q4: ​165
​Transportation Q1-Q2: ​321 Q3-Q4: 433
​Utilities and Environmental Protection Q1-Q2: ​328 Q3-Q4: ​226

 

Access to information requests by applicant source type

​​ ​Q1-Q2​ ​Q3-Q4
​Academia Q1-Q2: ​0 Q3-Q4: ​0
​Business Q1-Q2: ​31 Q3-Q4: ​57
​Interest group Q1-Q2: ​2 Q3-Q4: ​8
​Media Q1-Q2: ​29 Q3-Q4: ​15
​Officials Q1-Q2: ​0 Q3-Q4: ​0
​Personal Q1-Q2: 66​ Q3-Q4: ​62
​Public Q1-Q2: ​60 Q3-Q4: ​44
​TOTAL Q1-Q2: 1​88​ Q3-Q4: ​186

 

Information access and privacy topics


 

FOIP access request

Learn how to make a Freedom of Information and Protection of Privacy (FOIP) access request to The City.

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Other Resources


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