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Protecting your privacy

How is my privacy being protected?

We’re committed to protecting your personal information from unauthorized collection, use and/or disclosure.

The Freedom of Information and Protection of Privacy (FOIP) Act provides that we must protect personal information by "making reasonable security arrangements against any risks, including unauthorized access, collection, use, disclosure, or destruction of personal information."

What is personal information?​

Personal information is recorded information about an identifiable individual, including, but not limited to:

  • the individual's name, home or business address or home or business telephone number,
  • the individual's race, national or ethnic origin, colour or religious or political beliefs or associations,
  • the individual's age, sex, marital status or family status,
  • an identifying number, symbol or other particular assigned to the individual,
  • the individual's fingerprints, blood type or inheritable characteristics,
  • information about the individual's health and health care history, including information about a physical or mental disability,
  • information about the individual's educational, financial, employment or criminal history, including criminal records where a pardon has been given,
  • anyone else's opinions about the individual, and the individual's personal views or opinions, except if they are about someone else.

How The City collects your personal information


The FOIP Act sets the rules on how The City collects your information:


  • Minimum Collection means we only collect the information that we are authorized to collect under the FOIP Act.
  • Direct Collection means we only collect your personal information directly from you (some exceptions may apply under the FOIP Act).

The FOIP Act states that no personal information may be collected by or for The City unless:

  • the collection of personal information is expressly authorized by an enactment of Alberta or Canada;
  • personal information is collected for the purpose of law enforcement: or
  • personal information is related directly to, and is necessary for an operating program or activity of the public body.

How we use and disclose your information

We use personal information only to the extent necessary to carry out our business purpose(s) in a reasonable manner.

Under the FOIP Act The City may use personal information:

  • for the purpose for which the information was collected or compiled or for a use consistent with that purpose;
  • if the individual the information is about has identified the information and consented, in the prescribed manner, to the use; or
  • for a purpose for which that information may be disclosed to The City under specific sections of the FOIP Act.

Privacy Impact Assessments (PIA)

A PIA measures ​the impact a City program, administrative process, initiative or practice, information system, or legislation may have on privacy.​

The PIA enables us to exercise due diligence to identify risks to individual privacy. It also mitigates risks by implementing preventative and corrective measures.

The City's Administration policy on Privacy Impact Assessments GN-022 (B)​ aims to ensure that we achieve compliance with the privacy provisions of the FOIP Act.​

Learn more about privacy impact assessments (PIA)

Information access and privacy topics


FOIP access request

​Learn how to make a Freedom of Information and Protection of Privacy (FOIP) access request to The City.

Privacy breaches

​Learn about privacy breaches and report a privacy breach.​

Access to information

​The City aims to show accountability and transparency by releasing information.​


Other resources

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