2023-2026 Service Plans and Budgets

About our service plans and budgets

Our plans and budgets were created to care for our community, today and in the future.

  • In the next four years, people will feel safer on public transit.
  • We’ll have made a meaningful impact on removing systemic racism.
  • We’ll have increased supports for local businesses.
  • We’re reducing greenhouse gas emissions from City operations

View our new four-year service plan and budget, outlining how we will make Calgary an even better place to live, work, play and grow up, from 2023 to 2026 and beyond.

2023-2026 Service Plans and Budgets Recap: Council decision highlights

Council approved the 2023-2026 Service Plans and Budgets, a roadmap for how The City will support Calgarians and businesses over the next four years. This budget provides a solid path forward by maintaining or improving all City services.

After thorough deliberation and using sound financial management, Council leveraged the projected favourable operating variance in 2022 for critical, responsive measures to provide support and investment for our community. Council also took steps to begin implementation of Resilient Calgary: Council’s Strategic Direction 2023-2026, by:

  • Improving public transit by maintaining transit fees at 2022 levels in 2023, having children 12 and under ride free, lowering the cost of the weekend family pass, and adding transit bus shelters and benches.
  • Continuing to support Calgary’s Mental Health and Addiction Strategy to maintain community programming and activate new partnerships between the Calgary Police Service and community organizations.
  • Furthering the Downtown Strategy by continuing to convert unused office space into residential units and post-secondary institutions.
  • Building new amenities in our established communities and neighborhoods sooner, after a Local Area Plan is completed.
  • Accelerating our investment in community mobility improvements for the Always Available for All Ages and Abilities (5A) Network, a city-wide network consisting of off-street pathways and separated on-street bikeways.
  • Eliminating permit and license fees for outdoor patios in 2023.
  • Enhancing our support for community and civic partners.
  • Providing additional funding to the Calgary Fire Department by increasing supports for firefighters and response performance.
  • Progressing affordable housing including the Rapid Housing Initiative & Housing Accelerator.
  • Committing additional funding to the Foothills Field House, supporting Council’s November 2022 funding request to the Federal and Provincial Government for this transformational project.
  • Advancing Truth and Reconciliation within the corporation and furthering our relations with First Nations, Metis and Urban Indigenous Communities.

These amendments add to the 2023-2026 operating and capital budget highlights which can be found in the Nov. 8 release. They do not affect taxes as they use anticipated savings in 2022 because of sound financial management and higher franchise fees received from electricity and natural gas utilities due to increased market prices.

Tax share and rate implications

To support businesses and our local economy, Council directed Administration to return early next year with further options regarding the distribution of residential and non-residential taxes for 2023. This is along with an examination of reserves and other funding sources which may be able available to reduce property taxes on a one-time basis in 2023.

Calgary collects only as much property tax revenue as needed to provide City services. As such, there will be an average annual increase of 3.7 per cent over the next four years in the total amount of tax collected from existing properties.

As outlined above, the decisions made next year on the proportional tax share may impact individual property tax rates for 2023. At present, the starting point increase for a typical single residential property tax bill in 2023 is 5.2 per cent or $9.83 per month.

Tax Instalment Payment Plan (TIPP) monthly payments from January to June will factor in The City's approved 2023 budget; more information is available at calgary.ca/tipp. Property tax assistance is available to eligible low-income homeowners. More information can be found at calgary.ca/fairentry.

Resilient Calgary: Council's Strategic Direction 2023-2026

Council’s Strategic Direction provides the foundation, guiding principles and focus areas needed for Administration to create service plans and budgets for the next four years so that we can collectively make Calgary a great place to make a living and a great place to make a life. 

More on Council's Strategic Direction

Budget overview


Our budgets were created to care for our community, striking a balance between the services you use every day and costs. We have ambitious goals to make Calgary an even better place to live and to make Calgary even more attractive for people, businesses and visitors. Just as importantly, we will work to maintain affordability by keeping ongoing City expenses as low as possible.   

While all City services budgets will be maintained over the next four years, we have worked through a thorough process to make strategic decisions on where investments should be made to make the biggest impact aligned with Council’s Strategic Direction. As a result, some services will receive higher levels of investment than others.

The City develops four-year (2023-2026) operating plans and budgets, and five-year (2023-2027+) capital plans and budgets.

2023-2026 budget breakdown

Legend

Capital budget ( $millions )
Operating budget ( $millions )
View budget in the year of:
2023 service plans and budgets
Service line Breakdown
Utilities and environment 34.37354545454546% Capital budget 378.109 dollars 100.08118181818182% Operating budget1100.893 dollars
Wastewater Collection & Treatment
Water Treatment & Supply
Waste & Recycling
Stormwater Management
Urban Forestry
Climate & Environment Management
Public safety and bylaws 6.014181818181818% Capital budget 66.156 dollars 82.89518181818181% Operating budget911.847 dollars
Police Services
Fire & Emergency Response
Calgary 9-1-1
Emergency Management & Business Continuity
Bylaw Education & Compliance
Fire Inspection & Enforcement
Pet Ownership & Licensing
Fire Safety Education
Transportation 41.172090909090905% Capital budget 452.893 dollars 73.87718181818181% Operating budget812.649 dollars
Public Transit
Streets
Parking
Sidewalks & Pathways
Specialized Transit
Taxi, Limousine & Vehicles-for-Hire
Corporate programs 0% Capital budget 0 dollars 60.817090909090915% Operating budget668.988 dollars
Corporate Cost & Debt Servicing
Common Revenue
Building, planning and business 14.16509090909091% Capital budget 155.816 dollars 39.18472727272727% Operating budget431.032 dollars
City Planning & Policy
Development Approvals
Economic Development & Tourism
Building Safety
Real Estate
Land Development & Sales
Business Licensing
Appeals & Tribunals
Enabling services 24.841454545454543% Capital budget 273.256 dollars 29.910818181818183% Operating budget329.019 dollars
Facility Management
IT Solutions & Support
Human Resources Support
Financial Support
Corporate Security
Organizational Health, Safety & Wellness
Procurement & Warehousing
Executive Leadership
Corporate Governance
Data Analytics & Information Access
Legal Services
Infrastructure & Engineering
Insurance & Claims
Council & Committee Support
Fleet Management
Municipal Elections
Parks, recreation and culture 8.564727272727273% Capital budget 94.212 dollars 22.964727272727274% Operating budget252.612 dollars
Parks & Open Spaces
Recreation Opportunities
Library Services
Arts & Culture
City Cemeteries
Social programs and services 2.4793636363636367% Capital budget 27.273 dollars 9.381272727272727% Operating budget103.194 dollars
Community Strategies
Affordable Housing
Social Programs
Neighbourhood Support
Information and communication 0.32272727272727275% Capital budget 3.550 dollars 2.787% Operating budget30.657 dollars
Citizen Information & Services
Strategic Marketing & Communications
Records Management, Access & Privacy
Citizen Engagement & Insights
Tax and property assessment 0.5877272727272728% Capital budget 6.465 dollars 2.6125454545454545% Operating budget28.738 dollars
Property Assessment
Taxation
Mayor and Council 0% Capital budget 0 dollars 1.053909090909091% Operating budget11.593 dollars
Mayor & City Council
City Auditor's Office 0% Capital budget 0 dollars 0.2963636363636364% Operating budget3.260 dollars
The City Auditor's Office

Operating budget


We are committed to making strategic service investments to deliver value for our communities while ensuring that the service needs of Calgarians in the future will be met.

Downtown revitalization

  • Remove regulatory barriers
  • Rejuvenate downtown real estate
  • Improve the quality of downtown public spaces
  • Address safety and social disorder issues downtown

Social equity

  • Increase equity, engagement and diversity
  • Advance our journey toward Truth and Reconciliation
  • Increase access to safe and affordable homes
  • Support those impacted by complex social issues

Land use and local area planning

  • Unify planning, transportation and land use vision (Calgary Plan)
  • Develop modern local area plans that are crafted with community input and visualize, enable and support future growth
  • Link the growth of communities to key amenities and infrastructure
  • Establish a new land use bylaw

Transit

  • Strategic investments in public transit service
  • Ensure that the service critical infrastructure is available
  • Modernize Calgary Transit’s fleet
  • Build Phase 1 of the Green Line
  • Improve frequency and hours of service
  • Enhance public safety

Hosting and hospitality

  • Facilitate the production and delivery of festivals and events
  • Deliver world class experiences, venues, and infrastructure
  • Engage Calgary businesses and the hospitality industry
  • Position targeted areas as key destinations
  • Promote Calgary as a global destination of choice

Global positioning and reputation

  • Protect The City’s reputation.
  • Expand the Living Labs
  • Support Calgarians in improving energy efficiency
  • Support technology innovation and the development of a low carbon economy
  • Launch a zero-emissions innovation centre
  • Leverage the arts sector
  • Deliver a community climate education and outreach campaign

Modernizing government

  • Provide excellent services to Calgarians
  • Modernize governance practices and policies
  • Engage and advocate
  • Review 311 service request processes
  • Enhance customer service for businesses
  • Elevate service improvement initiatives
  • Support modernization of service delivery

The operating budget is approved by Council and includes revenues, recoveries and spending related to ongoing annual operations. 

The City's total net operating budget is zero. This means The City does not budget, we only budget to collect enough property taxes as we need to deliver our services - no more, no less. This is because we ensure that you have the services you want and need within our budgeted spending limits. 

Revenues and recoveries may include:

  • Property tax (residential and non-residential)
  • Sales of goods and services
  • Licences, permits, fines
  • Franchise fees and dividends
  • Business tax
  • Grants and subsidies

Operating budget revenues per year

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Operating budget revenues per year

Expenditures may include:

  • Salaries, wages, benefits
  • Day to day programs, maintenance and services
  • Administration costs (e.g. insurance)
  • Fuel
  • Utilities
  • Capital financing costs

Operating budget expenditures per year

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Operating budget expenditures per year

Do you know 65% of your property tax is for your municipal services and 35% goes to the provincial government?

Get an estimate and breakdown of our property tax bill as well as learn how we invest your property tax dollars to deliver the municipal services Calgarians value and use every day.

See your tax breakdown

Capital budget


Capital planning and investment play a pivotal role in creating inclusive, accessible, and connected communities and dynamic economies, contributing to a resilient city.

The City’s capital budget pays for assets that provide the services Calgarians have come to rely on:

  • Maintenance of current infrastructure.
  • Upgrades to existing community infrastructure.
  • New infrastructure to provide services to areas that are underserved (e.g. Green Line).
  • New infrastructure for growing areas of the city.

The City is expecting to invest an estimated $4.4 billion on new capital investments over the next four years to continue to build a new city. This includes:

An affordable housing project that will see 200 safe, stable, and affordable homes for Calgary population that is unable to afford a home.

New fire stations in South Shepard, Haskayne, Belmont and Walden.

New libraries in Walden, Belmont and Skyview Ranch.

Electrification of select city vehicles and buses.

Construction of new roadway (144 Avenue N.W.) from Symons Valley Road to Panorama Road, including a bridge over West Nose Creek.

Wireless infrastructure to grow Calgary as a smart city and 5G hub.

Drainage facilities for flooding resiliency and improving stormwater quality.

Capacity expansions for treating wastewater.

Investment to continue to provide safe drinking water to people living in Calgary.

Capital projects in progress include:

BMO Centre expansion project.

Arts Common renovation.

Stephen Ave, 8 St. SW streetscape, Olympic Plaza, 1 St. SE streetscape and underpass.

Downtown revitalization.

These investments will continue to provide economic, social and environmental benefits to Calgarians now and into the future.

While The City remains in a fortunate capital funding situation compared to many other municipalities, and significant investment will be made in the community, many infrastructure opportunities remain unfunded. The City’s capital budget relies heavily on grant funding compared to our operating budget, which has more funding sources. When grant funding is cut for capital projects, we need to either reduce our capital budget or switch funding sources to make up the shortfall. When this occurs we conduct a rebalancing of the capital portfolio.

We are actively pursuing additional funding through grants, partnerships, and other means to fund additional high priority capital investments. This work is ongoing and will continue through the next budget cycle.

Related links


Past service plans and budgets documents


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