Authorize an agent to represent you

If you want a professional agent to handle your property assessment matters, you'll need to give them formal permission. There are two types of authorizations:

1. Authorization of Agency (AOA)

Allows an agent to represent you in general discussions with The City of Calgary.

How to set up AOA using myTax

Need help? Contact us.

2. Assessment Complaints Agent Authorization (ACAA)

Allows an agent to act on your behalf for formal complaints filed with the Assessment Review Board (ARB).

Go to ARB to complete the ACAA form

Note: The ARB is independent from The City of Calgary and processes forms separately. For questions, contact the ARB directly.

Need both types of representation? Complete both the AOA and ACAA forms.

How to add or remove authorization (AOA)

Authorizing an agent must be completed through myTax. Before you get started, you’ll need:

Step 1
Sign in

Step 1
Sign in

Sign in to myTax using the Secure Access option.

If you don't have a login, create an account.

assessment search

Step 2
Select property

Step 2
Select property

Select your property:

  • Go to the Property Account page.
  • Check the boxes next to the properties you want the agent to represent.  
authorize an agent on assessment search

Step 3
Add or remove an agent

Step 3
Add or remove an agent

To authorize the agent:

  • Click Authorize Agent(s). A pop-up box will appear.
    • If the agent already exists: 
      • Choose from the drop-down menu and click Submit for 20XX. Repeat this step for each roll year you want to authorize the agent for.
    • If the agent is new: 
      • Click Add Agent, enter their ID, and click Submit.
      • Return to the authorization step, select the new agent, and click Submit for 20XX. Repeat this step for each roll year you want to authorize the agent for.

 

To remove the agent's authorization:

  • Click Authorize Agent(s). A popup box will appear.
  • Choose No Agent from the drop-down menu and click Submit for 20XX. Repeat this step for each year you want to remove the agent’s authorization.

 

authorize an agent on assessment search

Step 4
Confirm

Step 4
Confirm

Confirm Authorization:

  • Review the details and click Acknowledge and Certify.
  • You’ll receive a confirmation message.
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