Caution | Mandatory Outdoor Water Restrictions

Due to continued dry conditions, mandatory Stage 1 Outdoor Water Restrictions are in place until further notice.

Visit Calgary.ca/restrictions for more information.

Reminder notices for unpaid property tax

My property tax is overdue

Each property owner is responsible for paying all outstanding property tax balances. We offer a variety of payment options, which can be found by visiting property tax payment. 

You may also qualify to sign up for the Tax Instalment Payment Plan (TIPP). 

  • To be eligible for TIPP enrolment, you must first pay any unpaid tax balance and penalties from previous calendar years (i.e., arrears and arrears penalties).
  • If you have an unpaid tax balance and/or penalties from this year only, then you may still be eligible to enroll in TIPP.

TIPP lets you pay in smaller monthly payments instead of one large lump sum.

Join TIPP
All payment options

I paid my property tax

Submit proof of payment to let us know.  Here is some important information before you get started:

  • You will need your property assessment notice or tax bill for your roll number.
  • Proof of payment: an electronic copy of your payment receipt.
    • Accepted payment receipts include bank statements, bank transaction receipts (if payment was made to a bank teller) and/or ATM receipts. 
    • It must include the payee, the account/roll number the payment was made to, the account paid and the date the payment was made. 
    • For privacy reasons, please remove sensitive information (e.g. bank account number) from any supporting documentation before uploading. 
Submit proof of payment

Payments made to the incorrect account: 

  • A $25 alignment fee will be charged to correct a payment made to an incorrect or invalid roll number. If the payment cannot be corrected, it will be sent back to the issuing financial institution. 

Frequently asked questions

How do I pay my outstanding balance?

We offer a variety of payment options, which can be found by visiting Property tax payment.

You may also qualify to sign up for the Tax Instalment Payment Plan (TIPP). 

  • To be eligible for TIPP enrolment, you must first pay any unpaid tax balance and penalties from previous calendar years (i.e., arrears and arrears penalties).
  • If you have an unpaid tax balance and/or penalties from this year only, then you may still be eligible to enroll in TIPP.

TIPP lets you pay in smaller monthly payments instead of one large lump sum.

Learn more about TIPP or visit Property tax payment for all payment options. 

What happens if I do not pay my property tax bill?

When a property has tax arrears* for more than one year, a tax recovery notification or lien is registered on the property. If the tax arrears are not paid in full, a public auction will be held to recovery uncollected property taxes. Upon payment of the full tax arrears, The City will discharge a tax recovery notification or lien, and the property will not be auctioned.

As directed by the province and in accordance with the Municipal Government Act, The City of Calgary holds a real estate public auction once per year to recover unpaid property tax.

More information: Penalties, tax recovery collection action, and public auction. 

* Tax arrears and arrears penalties are any unpaid tax balance / penalties from previous calendar years (i.e., any year prior to this year). 

What are arrears?

Tax arrears and arrears penalties are any unpaid tax balance / penalties from previous calendar years (i.e., any year prior to this year). 

I can't afford to pay my property tax bill. What do I do?

You may be eligible for support through various programs:

If you do not qualify for any of these programs and you cannot afford to pay your outstanding property tax balance, your property tax bill is still due. We encourage you to call us at 311 (or 403-268-2489 if outside of Calgary) to discuss your situation.  

Be Well. Get Help. Stay Safe. If you or someone you know is in crisis right now, call the Distress Centre 24 hours a day, 7 days a week at 403-266-4357 or visit the Distress Centre. Visit Resources for mental health and addiction support to learn more and to find help with our partners and their programs.

My bank pays my property tax. What do I do?

Contact your mortgage company if your property tax was supposed to be paid by them via principal, interest, and tax (PIT). You are required to pay your property tax bill on time if your mortgage company is no longer responsible. Late payment penalties will not be waived.

If you pay PIT to a mortgage company/bank, the company is collecting property taxes for you with each mortgage payment taken. Your mortgage holder must advise us of their interest in your property to receive an invoice to pay your property tax on your behalf.

I mailed my property tax payment. Did this affect my payment date?

The effective date of mailed payments received after the due date will be the date of the Canada Post postmark. The Canada Post postmark must be dated on or before the due date to avoid late payment penalties. If the Canada Post postmark is absent or illegible, the effective date of payment will be the date we received it.

Why do you apply penalties?

Penalties are applied in accordance with Penalty Bylaw 8M2002. 

Can you remove my late payment penalty?

If payment was not made by the due date outlined on your tax bill, then late payment penalties will not be waived. The late payment penalty is valid, and payment is required. They will continue to be accrued until the unpaid property tax balance is paid. Learn more. 

To be fair to all taxpayers, we are consistent when applying penalties. 

I didn't receive my property tax bill. Why is a penalty still being applied?

Non-receipt of the property tax bill does not exempt owners from late payment penalties.   

We send property tax bills to the registered owner listed on the Certificate of Title. Owners who haven’t received their annual property tax bills by the beginning of June must contact us to obtain an up-to-date statement of account to ensure payment is made on time.  

The Province of Alberta Land Titles Office processes owner and address changes. Visit Property Owner mailing address or change of name to learn more. 

I still have questions. Who can I talk to?

We encourage you to call us at 311 (or 403-268-2489 if outside of Calgary). We will answer your questions.

undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null,undefined/null