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Customer Review Period

Note: If you have any questions about your property assessment, contact Assessment. You do not have to file a formal complaint to contact us.

Each year, following the assessment notice mailing, there is a Customer Review Period. During this timeframe, you are encouraged to review your assessment for accuracy and contact us if you have any questions.

The 2019 Customer Review Period runs from the date you receive your assessment notice in early January 2019 until March 12, 2019, or the date stated on your notice.

The Cu​stomer Review Period is your opportunity to review and ensure the accuracy of your Property Assessment.

Check the factual information we have on record for your property.

Review your property assessment by comparing sales of similar properties (Sales Search).

Compare your assessment with similar properties in your neighbourhood to evaluate equity.

If you have any questions and/or don’t think your assessed value is an accurate reflection of what your property or premises would have sold for on July 1 of the previous year, contact us during the Customer Review Period.

Changes to your assessment will only be considered if an inquiry is received during the Customer Review Period.​​​​​​​