Caution | Outdoor water restrictions in effect

Stage 3 outdoor water restrictions are in effect. Learn more about how City services are impacted and what you can do during this stage.

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In Calgary, you can't let outdoor lights shine directly into your neighbour's home.

Fines for violations of these regulations range between $100 and $300.

Regulations regarding outdoor lights are found in section 36 of our Community Standards Bylaw.

This page is an overview of these regulations. Please refer to the actual bylaw for more detailed information. Original copies of the bylaw are available at the City Clerk's office.

Filing a complaint


If you know of a bylaw infraction and would like to report it, please call 311 (from within Calgary) or 403-268-CITY (2489) (from outside Calgary) or use the 311 app or:

To help us respond faster, please be ready with the following information:

  • Your name and address
  • A primary and alternate phone number
  • The address and exact location of the property for which you wish to register a complaint
  • A brief and concise description of the complaint

This information will remain confidential. No anonymous complaints will be accepted - you must identify yourself with the 311 service representative.

Please include any related photos when reporting a complaint with the 311 app. This will assist the investigating officer.

Learn more about filing a bylaw complaint and the process.

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