Caution | State of local emergency renewed until May 24, 2021

Get Coronavirus (COVID-19) updates and information on closures, cancellations and service changes.

Coronavirus (COVID-19) updates View our closures and service changes

Contact Access and Privacy


Hours of operation

​Day ​Time
Day: ​Monday to Friday Time: ​8 a.m. to 4:30 p.m
Day: ​Saturday to Sunday Time: ​Closed
Day: ​Statutory holidays Time: ​Closed during all statutory holidays

Mailing address

FOIP Coordinator, Access and Privacy
The City of Calgary #8007F
PO Box 2100, Station M
Calgary, Alberta T2P 2M5

Office accessibility




  • Wheelchair access to Municipal Building from the City Hall CTrain platform.
  • Wheelchair access to Municipal Building from doors on Macleod Trail.
  • Wheelchair access to Municipal Building from City Hall Parkade.


  • Washrooms located behind council chambers in the Municipal Building are accessible.

Information access and privacy topics

Protecting your privacy

​Learn how The City protects your privacy.

FOIP access request

​Learn how to make a Freedom of Information and Protection of Privacy (FOIP) access request to The City.​