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Access and Privacy

Access and Privacy

Download Access Request Form


Transparency is the foundation of responsive and accountable government. Access and Privacy makes information about The City available to the public, and protects the personal information held by City departments. We manage all Freedom of Information and Protection of Privacy (FOIP) access requests, requests to correct personal information and support personal information best practices.

Generally available information

Many records about our day-to-day business operations are available without an Access request. Please call 311 to contact City departments or check our Open Data Catalogue. Fees may apply.

Open Data Catalogue

Information requests

You will need to file an Access request to obtain records for specific individuals and information The City does not normally disclose. Fees may apply.

File Access request

Access request process

Access to information requests

Protecting your personal information

Privacy complaints and breaches

Privacy Framework

Personal Information Banks (PIB) Directory

Privacy Impact Assessments (PIA)

Access to information statistics

Confidential information release

Contact Access and Privacy
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