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Customer review period

Customer Review Period Review your property assessment

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What to know

  • Annual property assessment notices are mailed in January. 
  • The Customer Review Period lasts 67 days after your assessment notice is mailed. This is your opportunity to check the accuracy of your property assessment and learn how it was determined. This review process applies to supplementary assessment notices as well. Check your notice for your Customer Review Period dates, as they can vary.

2026 Annual review period

January 14, 2026 – Annual notices of assessment mailed.
March 23, 2026 – Last day to contact Assessment and file formal complaints to the Assessment Review Board. 

How to review your property assessment

myTax provides tools and resources to review your assessment. Ensure you are signed in through the Secure Access.

Sign-in to myTax Create an account

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Check your property details

Review your assessment notice to make sure the information we have is up-to-date.   

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Compare your assessment

Your assessment reflects your property’s market value as of July 1 of the previous year (not current market conditions).  

To use the links below, please ensure you are signed in to myTax through Secure Access. For step-by-step instructions on using the tools, please see our myTax guide.

Use the following tools to see the sales and construction information we use:

See how your property compares to others in your neighbourhood:

Learn more about how we assess properties

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Contact us

If you’ve reviewed and compared your assessment and still have questions or concerns, contact us to discuss. Some inquiries may be able to be directly addressed by calling 311, more in-depth inquiries may be referred to an assessor who’ll contact you. 

Online: Submit a question  
Phone: 311 

If an adjustment is needed, our team will correct your assessment without the need for you to file a complaint with the Assessment Review Board.

Assessment complaints

If you can't resolve your issue with The City, you may file a formal complaint with the independent Assessment Review Board.

Formal assessment complaints must be submitted within the 67-day review period for changes to be considered.

Helpful tips from our City Assessor

Ask the City Assessor

Have questions about the assessment process? Join us on Jan. 28 at 7 p.m. for a virtual Q&A session with City assessor Eddie Lee.

Learn more

Tips for reviewing your property assessment

Calgary’s City Assessor, Eddie Lee, shares tips on reviewing property assessments.

Learn more

Criteria used to determine property values

Calgary’s City Assessor, Eddie Lee, shares information about the criteria used to determine property values.

Learn more

FAQ: Can I sell my property for the assessment value?

Calgary’s City Assessor, Eddie Lee, answers the frequently asked question: Is my property assessed value the same as what I can sell my property for today?

Learn more

Understanding how property assessment and tax relate?

Calgary’s City Assessor, Eddie Lee, explains how your property assessment relates to your property tax.

Learn more

Questions about your property assessment – what to do

Calgary’s City Assessor, Eddie Lee, shares tips on what to do if you have questions about your property assessment.

Learn more

Next steps

  • Property tax calculator

    Get an estimate of your property tax based on the value shown on your assessment notice.

  • Homeowner's guide to property assessment & tax

    Whether you’ve owned a property before, or you’re just starting out, you may have questions. We’re here to help with the ins and outs of property assessment and tax.

  • Join TIPP

    Pay your tax bill over monthly instalments instead of in one lump sum.

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