Code of Conduct

Our common purpose of making life better every day connects us, as public servants, to our city in a way like no other. Calgarians count on us to develop and deliver services in an efficient, effective and ethical manner. Our behaviour matters because what we do reflects on all of us. We need to live by our 4Cs – character, commitment, competence, collaboration. We need to be mindful of our character by behaving in the right way, committed to the greater good, collaborative with our colleagues and our partners to strengthen teamwork and relationships, and use our skills and competencies to rethink how we work to make life better every day for citizens.

Our Code of Conduct lays out the expectations The City has for our behaviour. The standards are high, and they should be. Citizens expect us to do the right things and be accountable and responsible.

I am so proud of the passion for public service I see from City employees. I know we are often drawn into conversations with family, friends and neighbours about City business, events and services. At work or after work, the Code guides us to ensure we remain positive ambassadors for our great City.

Knowing how to behave in the right way is not always straight forward. The Code cannot cover all types of situations, but it does cover many scenarios. Most importantly, it provides us with the information and tools that helps us think through what we are facing.

We are fortunate to have many resources available to use when we have concerns or questions. Please reach out to your leader with any questions you have. We are all responsible for understanding our Code of Conduct and how each of us, in our different roles, can strengthen our healthy, safe, inclusive and respectful workplace. And if you see behaviours that seem uncharacteristic for a City employee, speak up! I know you will find our Code of Conduct policy guide helpful throughout your career here at The City of Calgary.