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About Assessment Search

Assessment Search is our online resource for property and business owners to access more detailed information about their assessment and property details.

Assessment Search pre-recorded webinar

Watch this helpful video to learn how to review your assessment using Assessment Search.

Open up Assessment Search and follow the pre-recorded webinar to get started.

Webinar

Assessment Search  offers property and business owners the ability to: 

  • Review property/premises details for accuracy.
  • Search for comparable properties/premises to ensure fairness and equity.
  • Search for sales of similar properties in the area (not available for business).
  • View other detailed assessment information.
  • Authorize an agent.
  • Request additional assessment information.
  • Manage their account.
  • Sign up for eNotice notifications.

Note: To use Assessment Search you will need a City of Calgary myID account.

  • Property owners - create a personal account
  • Business owners - create a business account.

*If you own both property and business, you are advised to create a business account. Property information can be added to a business account but business information cannot be added to a property account.

How to add your property(ies) and/or premises to your myID account

Once you have created a myID account, you can link each property/premises you own to your account by:

  1. Logging into calgary.ca/assessmentsearch using your myID user ID and password.
  2. Clicking Add Property Account.
  3. Entering the roll number/business identifier and access code (found on the front of your assessment notice) for each property/premises you wish to link to your account.
  4. Clicking “Submit” to link the property/premises to your myID account.

You only need to link your myID account to your assessment information once. After that, simply log in using your myID and password. If you already use Assessment Search, continue to login as usual to access your assessment information. The access code on the front of your current assessment notice is only necessary if you want to add that property or business to a new or different myID account or if there has been a change in property/business ownership.

Problems logging into your myID account?

New User

  • If you recently created your myID account and followed all the instructions in the first email, please wait for a second email with “Account activation notification” in the subject line before attempting to login.

Existing User

  • If you could login to this account in the past, verify that you are using the correct user ID and password correctly (the password is case sensitive)
  • If you type in an incorrect password five times in a row, your account will be locked. You can either try logging in after 30 minutes or go through the “forgot your password” link to unlock your account.
  • If you have not used your account in two years, your account has expired. You must create a new myID account.

How-to guides


For property owners

Step 1: Register for a myID personal account

  • To access Assessment Search for personal or individual use, a myID personal account is needed. myID is an online service that provides citizens and business owners access to multiple City services using a single account.
  • If you already have a myID personal account, go to step 2.
  • Select myID personal accounts on the myID account sign in page https://myid.calgary.ca/idm/ and follow the instructions to set up a myID personal account.

If you have any questions about setting up a myID personal account, please contact 311.

Step 2: After registering for a personal myID account

Step 3: Link your property assessment account to myID

  • Enter your myID username and password, and then click “Submit.”
  • Read and accept the Terms of Use to continue.

The first time you log in, you will need to link your property assessment account to your myID account.

  • Click “Add Property Account”.
  • Enter your roll number and access code (located at the top of your assessment notice) in the appropriate field and click “Submit”.

If you lose your assessment notice with your access code, you can request a copy of your access code by completing the Access Code Request Form and we will email it to you.

Step 4: Verify your property information

  • You will land on your Property Account page where your roll number, property address, and assessed value will be displayed.
  • Click on your ‘roll number’ to access your Property Assessment Detail Report.
  • This report contains important information including the property characteristics used to prepare your most recent assessment.
  • This report is confidential and viewable only to you - the property owner.
  • Review your property information. If you need to make any changes, contact Assessment at 403-268-2888.
    Note: Changes to your property assessment will only be considered if an inquiry is received during the Customer Review Period.

Step 5: Review your market value for fairness and compare your assessment for equity

Sales Search

  • Click "Sales Search" to access sales of similar properties in your neighbourhood to review your market value for fairness.
  • Select what type of sales you want to view (residential, non-residential, airport, residential land or by community summary) and enter the criteria you want to search for.
  • A listing of sales will be displayed. To generate a sales report, click “Export to PDF”. To view one or more selected properties’ summary assessment information, check the box beside the address(es) and click “Export # selected property report”. To view the sales of one or more properties on a map, click “View # selected property on map”.

Map Search

  • To view properties on a map, click "Map Search".
    Note: You need to have JavaScript enabled on your web browser.
  • The map displays location addresses and their assessed values. When you click on a property, you can view its assessment summary report.
  • Properties marked with a green dot indicate ones that have sold. Click the green dot for more information and the sale price.
  • You can also search by:
    • address
    • roll number
    • community
    • sales
  • When you search by community, access to view sales and market summary reports on each community is available.

Property Search

Use the Property Search tool to access summary assessment information on properties to compare your property assessment with similar properties that have similar characteristics in a similar location. You can
search by address, roll number or street name.

Click the address to access the property’s assessment summary report. This report includes information such as the year of construction, its square footage and many other characteristics used to produce a value for the property.

Note: You are able to access up to 50 property assessment summary reports or sales reports each year, per roll number. For example, if you have two roll numbers, you can access up to a combined total of 100 reports - either assessment summary reports or sales reports - 50 per roll number.

Step 6: Authorization of an agent

Note: You will need your agent’s Business Administrator myID username to proceed with the authorization process.

  • To authorize an agent, from your ‘Property Account’ page, check off the property(ies) you want to add an agent to and click “authorize agent”.
  • The ‘Authorize Agent’ window will appear. Select the agent from the drop down menu for the applicable roll year, then click “Submit”.

Note: You are able to add an agent to more than one property and one roll year at once, if you are adding the same agent. To add different agents to each property, this step must be done separately for each property.

  • If the agent is not listed in the drop down menu, click on the ‘icon’ next to the corresponding year’s drop down arrow.
  • Once the new window appears, click on the top bar, enter the ‘agent ID’ and click “Submit”.

Step 7: Request information from Assessment

  • To request additional information about your non-residential or multi-residential assessment, from your ‘Property Account’ page, click on the roll number and select “Property Detail”.
  • Alternatively, you can click on the box “Request Information from Assessment” at the top of your ‘Property Account’ page if it is displayed.

Note: if you have requested informaton previously, the button will say 'Request/View'.

  • Then click on the “Request” button on the right hand side next to the property account you wish to request information for.

Note: There is a fee for the Assessment Information Package. You will be sent an invoice by Corporate Billing & Accounts Receivable once the processing is complete.

  • You will see four sections: ‘Property Information’, ‘Requested Information’, ‘Contact Information’ and ‘Summary’.
  • The ‘Property Information’ section is the first to open, once you have reviewed and confirmed the information, click “Next”.
  • The second section, ‘Requested Information’ will then open. Select the information you require, then click “Next”.
  • This will lead you to the third section, ‘Contact Information'. Enter the required fields, then click “Next”.
  • When all fields have been completed, click “Submit”.

Request Additional Assessment Summary Report Views

  • To request additional assessment summary Report Views, complete and submit the paper form online.
  • Go to www.calgary.ca/assessment.
  • Click “Forms & Publications” under ‘Related Links’.
  • Complete and submit the paper form 'Request additional views in assessment search'.

Contact

For information and inquiries, contact Assessment:

Telephone

403-268-2888 (Mon - Fri, 8 a.m. - 4:30 p.m.)

311 (after 4:30 p.m.  daily and on weekends)

Hearing impaired

403-268-8278

Online

calgary.ca/assessment

Fax 403-268-8278

Mail

The City of Calgary
Assessment (#8002)
P.O. Box 2100, Stn. M
Calgary, AB T2P 2M5

In person*

2924 11 St. N.E. Calgary

*Call first to arrange an appointment

Call 311 for:

  • School support changes
  • Tax Instalment Payment Plan (TIPP)
  • Outside Calgary, call 403-268-CITY (2489)

To update your mailing address, contact Alberta Land Titles

In person*

Alberta Government Services Building

2nd floor, 710 4 Ave. S.W. Calgary

Online

(Go to "Forms" under "Key Resources". Then select "Land Titles Forms" and click the "Manual" drop down heading.)

For business owners

Step 1 (New User): Submit an email address for your business

  • Visit www.calgary.ca/businessemail and submit your business email address to The City of Calgary. The person linked with this email is referred to as the ‘Primary Business Contact’.
  • If you have already provided your email address to The City, proceed to step 2.

Note: It will take approximately one business day for The City’s systems to be updated before you can proceed to step 2.

Step 2 (New User): Create a myID business account

  • To access Assessment Search on behalf of a business or organization (not personal or individual use) a myID business account is needed. myID is an online service that provides citizens and business owners access to multiple City services using a single account.
  • If you already have a myID business account, go to step 3.
  • Once you have submitted your “Primary Business Contact email to The City (step 1) select myID business accounts on the myID account sign in page https://myid.calgary.ca/idm/ and follow the instructions to set up a myID business account.
  • If you have any questions about setting up a myID business account, please contact 311.

Step 3: Link your business assessment account to your business myID

  • Go to Assessment Search at www.calgary.ca/assessment.
  • Click “Sign in” under ‘Secure Access’.
  • Enter your myID username and password and click “Submit”.
  • Read and accept the Terms of Use to continue.

The first time you log in, you will need to link your business assessment account to your myID account.

  • Click “Add Business Account”.
  • Enter your business identifier and the access code printed on the front of your most recent business assessment notice.
  • Click “Submit”.

If you also own property in Calgary, you can link it to your business account. To do this, select “Property Account” and enter your property roll number and access code printed on your most recent property assessment notice.

Step 4: Check factual information

Once your business assessment information is linked, from your ‘Business Account’ page, click on your ‘business identifier’, a drop down will appear. Then click on “Business Detail” to access your ‘Business Assessment Detail Report’.

Review the information on your ‘Business Assessment Detail Report’. If any of the information needs to be changed or updated, contact us during the Customer Review Period.

Step 5: Compare your equity

To compare your business assessment with similar premises in a similar location, click “Business Search” to access summary assessment information on other premises. You can search by ‘address’ or ‘business identifier’.

Click the “business identifier” to access its business assessment summary report. You can also check the box(es) beside the ‘business identifier(s)’ and click “Export # selected business report” at the bottom of the page.

Note: Up to 50 business assessment summary reports are available each year, per business identifier, to help you compare your assessment with other premises.

Step 6: Authorization of an agent

Note: You will need your agent’s Business Administrator myID username to proceed with the authorization process.

  • To authorize an agent, from your ‘Business Account’ page, check off the box(es) next to the business identifier(s) you want to add an agent to and click “authorize agent”.
  • The ‘Authorize Agent’ window will appear. Select the agent from the drop down menu for the applicable roll year, then click “Submit”.

Note: You are able to add an agent to more than one business identifier and one roll year at once, if you are adding the same agent. To add different agents to each business identifier, this step must be done separately for each business identifier.

  • If the agent is not listed in the drop down menu, click on the ‘icon’ next to the corresponding year’s drop down arrow.
  • Once the new window appears, click on the top bar, enter the ‘agent ID’ and click “Submit”.

Need help?
If you have any questions, encounter any issues with the process, or don’t have access to a computer, please call our customer service line at 403-268-2888 from 8 a.m. - 4:30 p.m., Monday to Friday.

Contact

For information and inquiries, contact Assessment:

Telephone

403-268-2888 (Mon - Fri, 8 a.m. - 4:30 p.m.)

311 (after 4:30 p.m.  daily and on weekends)

Hearing impaired

403-268-4889

Web

calgary.ca/assessment

Fax

403-268-8278

Mail

The City of Calgary
Assessment (#8002)
P.O. Box 2100, Stn. M
Calgary, AB T2P 2M5

In person*

2924 11 St. N.E. Calgary

*Call first to arrange an appointment

Call 311 for:

  • Business Tax Instalment Payment Plan (BTIPP)
  • Outside Calgary, call 403-268-CITY (2489)
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