City service, one-time and capital investments

2023-2026 City Service investments

In November 2022 Council approved the 2023-2026 Service Plans and Budgets, the roadmap for how The City will support Calgarians and businesses over the next four years. Several service improvements were made based on what mattered most to Calgarians that that aim to continue to make Calgary one of the most livable cities in the world.

*City Services funding source: Property tax and other sources of operating revenue.

Learn more about how we invest your property tax dollars using your 2023 property assessment value.

2023 Operating Revenues

City Service investments:

Improving Calgary Fire

To ensure Calgarians have help when needed, we’ve invested $34 million to improve Calgary Fire response times across the city. Additional firefighters will be added to support our new fire halls, and a medical response unit for the downtown core has been reinstated.

Enhancing Public Transit

Investments of $23 million will be made to maintain our service levels, improve bus frequency, and expand initiatives including OnDemand and eScooters. In addition, we’ve begun working towards investigating alternative fuel sources for our bus fleet.

Police Service and Mental Health & Addiction

We’re investing $34 million to continue to transform and reform our police service and continue with investing in community programming. In addition, we’ll be activating new partnerships with Calgary Police and community organizations to help those with mental health and addiction needs.

Streets and sidewalks

Maintaining Calgary streets and roads will see an additional $18 million dollar investment. These funds will also be used to improve traffic safety, support faster street permitting and replace aging equipment.

Destination Calgary

We aim to make Calgary a destination spot to attract new business investments and tourism. We’re investing $9.2 million in our civic partners Economic Development & Tourism to help further Calgary’s Economic strategy and help make Calgary an attractive destination.

Climate & Environmental Management

We’re setting the foundation of work required to achieve The City’s Climate Strategy, which includes creating The City’s climate vision, guiding principles, goals, and targets to achieve by 2050. We’ve invested $3.8 million (ongoing support) along with $44 million (one-time funding from reserves) to begin this work for all Calgarians.

City Planning & Policy

We are investing $19 million to help protect Calgary’s heritage assets, create a more user-and-business-friendly citywide policy, and deliver programs to revitalize downtown. In addition, $158 million (one-time funding from reserves) will be used to modernize Calgary’s local area plans and reform the land use bylaws helping to maintain housing affordability.

$14 million Waste & Recycling maintain service and prepare to reduce gas emissions.

$12 million Wastewater treatment investments to build greater resiliency.

$11 million in additional funding to maintain Calgary parks and open spaces.

$8.7 million City IT (Information Technology) solutions for City operations and emerging technologies.

One-time Calgary investments

In November 2022, an estimated operating variance of $65 million was committed by Council to further support Calgarians. These one-time investments do not impact property owner’s 2023 property tax bill.

In April 2023, Council approved an additional $32 million one-time budget increase to Calgary Transit to offset pandemic impacts.

One-time funding source: Annual operating savings, typically due to City service adjustments, salary and wages and higher than anticipated investment income.

Learn more, Operating variance & timeline.

One-time investments:

Additional Calgary Fire support

An additional $10 million was directed to Calgary Fire to further support firefighters and response time performance.

Public transit offsetting costs for Calgarians

We’re keeping public transit affordable and maintaining our service levels with a $3 million investment. Transit fees are locked in at 2022 rates, we’ve enabled kids 12 and under to ride free, and we’ve lowered the cost of a weekend family pass. An additional $5 million was directed to transit bus shelters and benches.

Additional Mental Health & Addition Support

Continuing to support Calgary’s Mental Health and Addiction strategy with an additional investment of $19 million to maintain existing community programming, and activate new partnerships between the Calgary Police and community organizations.

Enabling city partners operations and programming

A total of $12 million of one-time funding is being used to supporting city partners services and programs within our communities. These City partners include: Calgary Arts Development Authority, Parks Foundation Calgary Sport Calgary, Tourism Calgary (arts and culture) Platform Calgary, and Vibrant Communities Calgary.

Destination Calgary

Additional civic partner investments in Calgary Economic Development and Tourism were made to progress Calgary’s global reputation. $5.8 million will help make Calgary a place to do business and tour.

Establishing an Indigenous Relations Office

The City of Calgary’s work in Indigenous Relations is guided by the Indigenous Relations Office, The City’s Indigenous Policy, and the White Goose Flying Report. A $1.5 million investment was made as part of our committed to taking an all-nations approach to Indigenous Relations.

Waving patio permit and heritage grants

The City offset outdoor patio & cafe permit fees for business, expanded the non-residential Heritage Conservation Grant Program and initiated the Residential Tax Heritage Incentive Program.

Investing and building in Calgary

Over $10.1 billion in new ($4.4 billion) and previously committed ($5.7 billion) funding will be invested in our capital infrastructure over the next five years and beyond. These investments will ensure Calgarian, and businesses can thrive by having the service they require to help build a dynamic economy.

Capital investment funding source: Government grants, reserves, debt, pay-as-you-go and developer & other contributions.

 

2023-2027+ Capital Sources of Funding

Capital project investments:

  • Downtown revitalization projects

    Improvements project in the core will improve the quality of life for all Calgarians. We will be advancing projects that include Stephen Avenue, 8th Street SW Streetscape, Olympic Plaza 1 Street SE Streetscape, and underpasses.

  • 9-1-1 infrastructure upgrades

    To provide reliable and effective emergency response an investment of $51 million is being made to update critical infrastructure requirements.

  • Recreation facility upgrades

    We’re making facility upgrades and replacing equipment at our aquatic, arena and leisure centres totaling $47 million. Locations include Village Square Leisure Centre, Shouldice Aquatic Centre, Thornhill Aquatic & Recreation Centre, outdoor pools, the Calgary Soccer Centre and Glenmore Athletic Park.

  • Climate & Environmental Management

    $33 million is being invested in Climate & Environmental Management to further Climate goals. The City’s Facilities will use $9 million to improve our environmental footprint and reduce gas emissions as part of The City’s Climate Sustainment efforts.

    To achieve the 2023-2026 Climate Implementation Plan outcomes, The City has made $207.8 million investment.

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