Register for programs

What should I prepare before I create a Live and Play account?

To create an account, you need your first and last name, birthdate, email address and password.

Before registering for a program, you will need a Live and Play account, the course ID you want to register for, and a credit card. Note: Visa Debit Card is not accepted.

We encourage returning customers to log in to Live and Play and ensure that all information is up to date and all family members are added to your account before registration day.

To check if your account has been set up to add family members

1. Log in to your account
2. Click on your name in the top right of the screen
3. Select families/groups from the drop-down list
4. If you see an Add button or names of family members then your account has been set up to be able to add family members
5. Click the Add button to add new family members to your account

If the families/groups option has not been set up on your account call 403.268.3800 Option 1 and we can set up your account with families/groups.

How do I update my account information online (example - email address/personal information)?

1. When logged in, select your account name in the top right to display your account options.
2. From here select Edit Details and a page where you can modify your account settings will open.
3. Once you have completed adding to or modifying your account information select the Update button at the bottom of the page.

How do I search for a registered program?

To search for a program, you can either browse by activity or by location. Once you have picked your program, you can either filter your search (i.e. location, days of the week, start time etc.) or view all results by scrolling to the bottom and selecting the Search button.

Alternatively, you can also build your own program guide.

All programs are subject to cancellation due to insufficient registrations. You will be notified of program cancellations and if the City of Calgary cancels it, you are entitled to a full refund or a transfer to another program.