City departments and business unit highlights

Service highlights

Departments and business units

Chief Administrator's Office

We are responsible for leading and inspiring the organization, with citizens and businesses at the centre of all that we do.

Community Services

We connect and protect diverse individuals, communities, and businesses through strategies, education, programs, services, enforcement, and emergency response - directly and through partners. 

Corporate Planning & Financial Services

We define the system through which our organization will plan, monitor and improve corporate sustainability, value and performance, and report the results to departments, Executive Leadership Team and Council.

Infrastructure Services

We design, build and optimize our municipal infrastructure investment to create inclusive, accessible, connected, resilient communities. 

Operational Services

Operational Services is a multi-skilled department delivering the public works and services needed to run a great city. 

People, Innovation & Collaboration Services (PICS)

We are our very best when we empower our employees, and enable continuous modernization of our organization through innovation, strategic and collaborative relationships with others, and support of community resilience. 

Planning & Development Services (PDS)

We are foundational in imagining and planning our city for the future.

Law, Legislative Services & Security (LLSS)

Through continuous improvement and innovation, the City Clerk’s Office contributes to a well-run City by delivering open, accessible and impartial government services to the public, Council and the Corporation.

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